HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,009Opened975Not solved5,736Solved12,974Rejected26,324
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,100

BlackDiamondCasino - Player’s winnings have been capped.

BlackDiamondCasino
Safety Index:Low Submitted: 10 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €5,400

White Lion Casino - Player’s winnings disappeared.

White Lion Casino
Safety Index:Very low Submitted: 10 Jun 2020
Case closed Our verdict

Other

Disputed amount: €350

JacksPay Casino - Player is not satisfied with this casino.

JacksPay Casino
Safety Index:Very low Submitted: 10 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €12,690

Jonny Jackpot Casino - Player’s balance seems to be lost due to a technical glitch.

Jonny Jackpot Casino
Safety Index:Below average Submitted: 10 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €330

Winorama Casino - Player’s withdrawal has been delayed.

Winorama Casino
Safety Index:Below average Submitted: 10 Jun 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 383
Disputed amount: 70 mBTC

Bitomania Casino - Player’s winnings have been confiscated.

Bitomania Casino
Safety Index:Below average Submitted: 10 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €45

Wixstars Casino - Player’s experiencing some withdrawal problems.

Wixstars Casino
Safety Index:High Submitted: 10 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 210 mBTC

7BitCasino - Player’s winnings have been voided.

7BitCasino
Safety Index:Very high Submitted: 10 Jun 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 21
Disputed amount: €140

Triumph Casino - Player is concerned about payment security.

Triumph Casino
Safety Index:Low Submitted: 09 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $45

Roobet Casino - Player’s asking for a refund.

Roobet Casino
Safety Index:Above average Submitted: 09 Jun 2020
Show more complaints (+10)
Showing 43,931 - 43,940 of 46,009 complaints
1...4,393 4,394 4,395...4,601
Go to pageof 4,601 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news