HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44655Opened899Not solved5594Solved12612Rejected25550
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €150

Two-Up Casino - Winnings disappeared from player’s account.

Two-Up Casino
Safety Index:High Submitted: 02 Feb 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €20

Mr Bit Casino - Player’s bonus winnings were confiscated.

Mr Bit Casino
Safety Index:Below average Submitted: 02 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €800

Ares Casino - Player expressed distrust in the fairness of the casino software.

Ares Casino
Safety Index:Very low Submitted: 02 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €500

BetAmo Casino - Withdrawal cancelled.

BetAmo Casino
Safety Index:Above average Submitted: 02 Feb 2020
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €100

MaxBet Casino - Player expressed distrust in the fairness of casino games.

MaxBet Casino
Safety Index:Very high Submitted: 02 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €100

BETWINNER Casino - Uncertain case.

BETWINNER Casino
Safety Index:Below average Submitted: 02 Feb 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 25
Disputed amount: $300

Silveredge Casino - Player’s winnings weren’t approved.

Silveredge Casino
Safety Index:Low Submitted: 01 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Lottoland Casino AT - Withdrawal difficulties.

Lottoland Casino AT
Safety Index:High Submitted: 01 Feb 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €5,000

Casino Sieger - Problematic verification.

Casino Sieger
Safety Index:Below average Submitted: 01 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $30

DomGame Casino - Difficulties withdrawing bonus winnings.

DomGame Casino
Safety Index:High Submitted: 31 Jan 2020
Show more complaints (+10)
Showing 43,921 - 43,930 of 44,655 complaints
1...4392 4393 4394...4466
Go to pageof 4,466 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news