The player from Argentina is facing a problem with his deposit. The player did not respond to our questions and comments, so we rejected the complaint.
They deducted $11,000 from me without charging and a notification popped up
Dear Ezequiel2822,
Thank you very much for submitting your complaint. I'm sorry to hear about your issue. Do I understand correctly that you deposited $11,000 to your casino account and although they were deduced from your bank, you don't see it in your casino balance? Please let me know.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
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