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HomeComplaints1GoodBet Casino - The player's unable to access his account.

1GoodBet Casino - The player's unable to access his account.

Resolved
Our verdict

Case closed

Amount: €750

1GoodBet Casino
Safety Index:Below average

Case summary

The player's unable to access his account for unknown reason. The complaint was resolved as the player's account was accessible again.

Discussion
Public
X
silver
Anonymized249
Silver
Public
3 years ago
Translation

It is no longer possible to log in. It is also not possible to reset the password. I do not receive the link via email. The chat does not feel responsible and my mails are not answered.

Automatic translation:
Public
X
admin
Nikolas
PR Assistant
Public
3 years ago

Dear eurogalaxy85,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 1GoodBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Public
X
silver
Anonymized249
Silver
Public
3 years ago
Translation

I can now access my account again. Many Thanks.

Automatic translation:
Public
X
admin
Nikolas
PR Assistant
Public
3 years ago

Thank you eurogalaxy85 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

1GoodBet Casino - The player's unable to access his account.
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