Casino765 - Player’s withdrawal has been delayed for almost four months.

good day.and so..I will explain to you my situation this casino 765.was my deposit 10 and bonus 10

the wager requirement was met.my documents.bank details (of which was a deposit10)were tested and accepted

accepted (as can be seen on the screen) was 130 withdrawal..my real money/15.06.2020

so..130 days not withdrawal.support not responding..no explanation

what happens..last time suport replied 08.07

also live chat operators..lately

don't want to communicate (screen)..i think..this casino765..is a bidder on the blacklist

fair casino..support responsible..and explain to the player

if there are any problems ..with withdrawal

here ..casino 765..it doesn't happen..is complete ignorence ... no support

senks

egils ***

casino user..zarumba

Dear Zarumba,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Could you please advise if it has been your first withdrawal in this casino? Do I understand it correctly that you have opted for a bank transfer? Have you received any tracking number for the transaction from the casino?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but almost four months is abnormally long time. However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Thank you very much, Zarumba, for providing all the necessary information. I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

I would like to ask Casino765 to join us and help us resolve the player's issue.

i think this casino 765

representative will not appear here

now there are already 143 days, as there is no money transfer

as well as any explanatory answers..from the casino.

but most importantly..i wrote a complaint

for this casino765 ... license publishers

info@curacao-egaming.com

with; i from this authority, I have not received ... any explanation

they have contacted..with this casino765..or not

by this casino 765..is replied to this info@curacao-egaming.com

i don't know..isn't that weird?

We haven't receive any answer from the casino yet. We are now extending the timer by 7 days, to give the casino one more chance to respond to us.

i think ..they won't answer

this casino is 100% blacklisted

Unfortunately, we still haven't receive any respond from the casino. We will be forced to close the complaint as "unresolved" which could lead to casino rating deduction. Please note, that in case the casino is willing to join the case they can reopen the case anytime. I'm really sorry we could not help you more with this one case. Please do not hesitate to contact us if you will come across any trouble in the future.

Best regards,

Nick

Casino.guru