BondiBet Casino - Player’s account has been blocked.

I CAN'T ACSES AFTER I MAKE MY WITDRWA....

I THINK IS SCAM....BONDET, SPARTAN, BE VEGAS, EXTRAVEGAS, 

Dear Afrezan,

Thank you for submitting your complaint through our website. I am sorry to hear about your account being blocked. Could you please provide me with more information and details regarding this matter? Did you receive any explanation from the casino? Did you ask the casino what the reason for closing your account was? If you received any response, could you forward it to me? 

Please note that sometimes emails from casinos can end up in your spam mail folder. I would also like to know if any winnings have been confiscated from your account before your account got blocked. I understand that it might seem like a lot of questions, but I would like to understand your problem as accurately as possible. Thank you very much in advance for your reply.

Best regards,

Satrio

Hello AFREZAN,

Well done on your win at the casino!!

I have reviewed your account and from our end I can see that your account is not locked and that your cashout is still pending.

Please contact the chat/email (support@bondibet.com) support to assist you with the log in issue, that same this means of contact should also be used to enquire the status of your cash out and account verification.

Note we are the support team for the affiliates and will always do our best to chase up any player queries coming through if you which to contact us directly you may email us on support@bondiaffiliates.com but bare in mind that we have limited access to players information.

Warm regards 

Bondibet Support Team

thanks....my withdraw sucess..but right now bondibet.com can't  acsess becouse bondibet has banned the country or region your IP address is in (ID) from accessing this website

need to know that i acsess from Internet cafes...so not only me use the IP

i hope bondibet can open acsess so i can play again....i try to use VPN but not helping

Dear Afrezan,

Thank you for confirming your withdrawal. I have checked myself that the country where you residing has been banned from Bondibet casino. And using a VPN is mostly prohibited in most casinos. Unfortunately, there is not much I can do for you in this matter. Please acknowledge that breaching the terms led to confiscating the bonus winnings and it is an irreversible process.

Best regards,

Satrio

Dear Afrezan and Bondibet Casino,

Thank you for using the Casino Guru complaint resolution center. We will now mark it as 'resolved' in our system.