Bet2U Casino - Withdrawal of player's winnings has been delayed.

Please help me

I send many mail to casino but not answer

I request withdrawal 700 us

I think this time bet2u look like not pay

Please help me

Now i worry and have many problems in my life

Dear kamenrider,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

I understand weekends casino may be not pay money but on Monday to Thursday

It could be pay

Now my withdrawal still not processed

They did not do anything

I chat with them but not answer

Send many mail but not answer

Nobody help me

I think they will fruad and cheat my withdrawal

Now i have many problems in my life

I would like you to help me

Now i have many problems in my life

Because bet2u not pay my withdrawal

I don't know how could I do

I just wanted to know why bet2u not still pay my withdrawal

I would like to make sure i will receive my money

Dear kamenrider,

Have you received your withdrawal from the casino yet?

No

Not pay my withdrawal and blocked my email

I live chat

He advised me to withdraw 100us at a time, after receiving the money, then withdrawing again should be better than withdrawing once 700us.

How do you think

Do I understand correctly that the casino advised you to divide your withdrawal requests into smaller installments?

i have tried it He was not interested in paying me. Until recently, I spoke to him again. He admitted to Lave that he didn't plan to pay me. Now, if I suddenly withdraw money, I have to wait a bit longer, not knowing when I'll get the money. If I make a complaint to you, I have to wait another 2 weeks for you to take care of it. I think it's a scam to trick me into canceling my withdrawal and only preventing your intervention. I really appreciate you helping me out.

Dear kamenrider,

Unfortunately, we have come to a point, where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 15+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved."This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, we have no other choice since it seems to be a common practice of Bet2U Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Bet2U Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.