HomeComplaintsBet O Bet Casino - Player’s experiencing difficulties contacting casino support.

Bet O Bet Casino - Player’s experiencing difficulties contacting casino support.

Amount: €550

Bet O Bet Casino
Safety Index:Very low
Submitted: 24 Feb 2021 | Case closed : 11 Mar 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from United States has been trying to contact casino support without being successful. We rejected the complaint because the player didn't respond to our messages and questions.

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Public
3 years ago

Need to contact Pamela in Banking, on with drawls, where is your main contact ph number, none showing.

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3 years ago

Dear Yahcove7,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Why you’ve been trying to contact casino support? Was your account blocked? Could you please elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

Edited by a Casino Guru admin
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Public
3 years ago

Dear Yahcove7,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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