The player from Bulgaria has been waiting for his withdrawal for a month. The player confirmed he received the withdrawal, therefore we marked the complaint as resolved.
I have registracion in this casino for 1 year and everytime I must wait 1-2-3 week for withdraws, but this time I wait over 1 month... I put withdraw request on 07.06 with Skrill and they still not send my money... I am verified and I have many withdraws before this.
Dear LinkinPark,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you always used Skrill to withdraw money? Have you tried contacting the casino directly regarding this issue? If there is any relevant communication between you and the casino, please, forward it to kristina.s@casino.guru (or alternatively post it here).
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Kristina
Yea I always use Skrill. I speak 3-4 times with them live chat and they tell me that will send my money in couple of days, but they still not sent it
Dear LinkinPark,
The finance department has been processed the one request. You can check this in the cashier section.
There is one more request left to process.
Best Regards,
ArgoCasino.
Dear LinkinPark,
The last withdrawal request has been processed by the finance department.
Best Regards,
ArgoCasino.
Hello everyone,
ArgoCasino, thank you very much for your help in this case.
LinkinPark, please let us know when you receive your withdrawal, so we can proceed with this case accordingly.
I receive my withdraw, thanks.
I have a question to Argo casino: Must I put complain every time when I want to receive my withdraws ?
Awesome news, LinkinPark. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.