The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

Jackpot Wheel Casino review

Name: Jackpot Wheel Casino review
Item: Jackpot Wheel Casino
Rating: 5.8

5.8/10Safety Index Below average by Casino Guru

Accepts players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (1)

Visit Casino

Show company details

Payment methods

Show all (9)

Withdrawal limits

per week

$2,500

Owner TD Investments Ltd

Established 2016

Estimated annual revenues

> $1,000,000

Licensing Authorities

Kahnawake (KGC)

OverviewBonuses0User reviews116Safety Index explainedDiscussion61Payment methods9

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Jackpot Wheel Casino Review

Our expert casino review team has carefully analysed Jackpot Wheel Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Jackpot Wheel Casino has a Below average Safety Index of 5.8, which makes it a less than ideal option for most players in terms of fairness and safety. Read our Jackpot Wheel Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of Jackpot Wheel Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Jackpot Wheel Casino, we meticulously evaluated and analyzed the Terms and Conditions of Jackpot Wheel Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

According to our approximate calculation or collected information, Jackpot Wheel Casino is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

We did not find Jackpot Wheel Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, Jackpot Wheel Casino has landed a Below average Safety Index of 5.8. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.

Note: According to our records, Jackpot Wheel Casino is related to 18 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Jackpot Wheel Casino. They had a negative effect.

Jackpot Wheel Casino T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Jackpot Wheel Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Jackpot Wheel Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 2 complaints directly about this casino in our database, as well as 92 complaints about other casinos related to it. Because of these complaints, we've given this casino 17,811 black points in total, out of which 17,746 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Jackpot Wheel Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Our database has a total of 116 user reviews of Jackpot Wheel Casino, giving it a Good User feedback rating. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Jackpot Wheel Casino company information and licenses

Jackpot Wheel Casino belongs to TD Investments Ltd and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Jackpot Wheel Casino has a gambling license in Kahnawake. Their license was granted by Kahnawake Gaming Commission.

About payment methods and win and withdrawal limits

Jackpot Wheel Casino accepts 9 payment options. This includes: Mastercard, VISA, American Express, Bitcoin (BTC), Wire-transfer, Tether (USDT), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC).

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits	Win limits
USD 2,500 per week	No win limit

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Jackpot Wheel Casino.

Language	Website	Customer support	Live chat
English			24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Jackpot Wheel Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Jackpot Wheel Casino to be average.

Slots and casino games at Jackpot Wheel Casino

You can play these types of games at Jackpot Wheel Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Crash games, Live baccarat, Live blackjack, Live roulette.

Titles supplied by 6 casino game providers are available. This includes Evolution Gaming, Rival, Betsoft Gaming, Saucify, Genii, Spribe.

Bonuses and codes offered by Jackpot Wheel Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 1 bonus from Jackpot Wheel Casino:

200% up to $5,000 and 40 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (9)

Withdrawal limits

per week

$2,500

Games

Show all

Slots

Roulette

Blackjack

No betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

No craps

Keno

No scratch cards

No eSports betting

Crash games

Language options

English website

English customer support

English live chat

Game providers

Casino screenshots

jackpot_wheel_casino_game_gallery_desktop

jackpot_wheel_casino_game_gallery_mobile

Positives

Unique rewards program with achievements and leaderboards
Bitcoin accepted
Live chat support is available 24/7
Live dealer games are available

Negatives

Minimum withdrawal amount is $100
Small selection of game providers
Fees associated with some withdrawal methods
Not all payment methods are available for all currencies

Author: Dominika Lakotova Last updated: 29 Jul 2025 Anything incorrect or missing?Let me know

Jackpot Wheel Casino bonuses

Browse all bonuses offered by Jackpot Wheel Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Jackpot Wheel Casino

This is a place to share experience with Jackpot Wheel Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 116 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

cobra562

Diamond

United States

• 3 years ago

I don't play here much because the games are a joke.87.00 and played 5 different games with not 1 bonus round nor spins. The games i played are ones i like to play, just not here.Not a fun site

rep said i had free spins on a game.wEll he must be stoned because the game he said had the free spins isn't even on their site

Cccen1984

Bronze

United States

• 3 years ago

I gave it a 1 star rating only because there wasn't a no star rating. They voided my winnings because of back to back bonus'. But I made a deposit. They are scammers and crooks. I couldn't hold my head up if I worked for these people.

Everything

kingedward

Silver

United States

• 3 years ago

another big time cheater actually saw the reels move abnormally at the end of my spins . came in 2nd place in a tournament and had 60$ and every game I went to was garbage and I know that these games aren't garbage bc I play them day in and day out. save yourself time and money don't go here. your welcome or you can always find out the hard way like I have but iu go in by winning tournaments and they don't let me get a bonus since I cashed out but I only cashed out on the partners jumba bet .

don't have one

cheat too much to know

Safety Index of Jackpot Wheel Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackpot Wheel Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.8/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Unfair terms and conditions

Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Read less
Read more
Bonus-related restriction that should be technologically enforced
T&C copied from the casino's website (in English):
Read less
Read more
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
T&C copied from the casino's website (in English):
Read less
Read more
Casino voids gaming account balances after less than two years of account inactivity
T&C copied from the casino's website (in English):
Read less
Read more

Complaints about Jackpot Wheel Casino and related casinos

(13)

13All0Opened2Unresolved2Resolved9Rejected

Complaints directly about Jackpot Wheel Casino

Our verdict Insufficient evidence from player

Player's withdrawal delayed.

The player from Illinois had experienced a delayed withdrawal of $5,000. The amount, processed on 4-08-2024, was expected by 4-22-2024, but had not been received. The player had claimed that she won a total of $19,000 and received only $6,000. The casino had stated that the player's winnings were subject to certain restrictions due to being won through a match bonus offer, which limited the maximum cash-in. The casino had provided a detailed breakdown of the player's transactions and claimed that the correct amount had been paid. However, the player had been unable to provide the necessary transaction hashes for verification. The player had decided to stop pursuing the matter, and the complaint was closed as rejected.

Read moreRead less

Closed Submitted: 24 Apr 2024

Disputed amount: $5,000

Our verdict Player stopped responding

Player believes that their withdrawal has been delayed.

The player from North Carolina had requested a withdrawal less than two weeks before submitting this complaint. His money hadn't been received yet. The player had reported receiving only a part of his winnings and the remainder of his account balance had been adjusted to zero. Despite our attempts to communicate and offer assistance, the player did not respond within the given timeframe. Due to the lack of response, we were unable to investigate further and had to reject the complaint.

Read moreRead less

Closed Submitted: 04 Feb 2024

Disputed amount: $1,000

Our verdict Player stopped responding

Player's winnings have been capped.

The player from Canada had played using a free spins bonus, won a small amount initially, and then had won a jackpot of $6000 after a reverse withdrawal. However, the casino had refused to pay out more than $100, the supposed maximum cashout, even though the player was no longer playing with bonus money. The player had contested this, arguing that the jackpot was won with her own money, not bonus funds. We had clarified that since the player had reversed her initial withdrawal of $680, the cap of $100 for free spin winnings had never been applied and was subsequently applied to her jackpot winnings. The player did not respond to further communication, so the complaint was rejected.

Read moreRead less

Closed Submitted: 10 Nov 2023

Disputed amount: C$5,900

Our verdict Case closed

Player's winnings have been capped.

The player from the US claims her winnings have been reduced. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Resolved Submitted: 04 Oct 2022

Disputed amount: $350

Our verdict Case closed

Player’s withdrawal has been delayed.

The player from the United States has requested a withdrawal more than two weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Lather, the player confirmed that the case was resolved.

Read moreRead less

Resolved Submitted: 14 Jun 2022

Disputed amount: $1,989

Our verdict No reaction

Player’s bonus winnings have been voided.

The player from the United States had his winnings cancelled due to a rule forbidding a redemption of multiple consecutive Free Bonuses.

Unresolved Submitted: 05 May 2022

Disputed amount: $100

Our verdict Player stopped responding

Player’s withdrawal has been delayed.

The player from New Zealand has requested withdrawal a week ago. It has been pending since. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 13 May 2021

Disputed amount: NZ$120

Our verdict Player stopped responding

Player complains that he didn’t win anything.

The player from United States is dissatisfied with the casino’s RTP (Return to Player). We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 11 Apr 2021

Disputed amount: $3,000

Our verdict Other

Player’s account has been disabled.

The player from Malaysia had his account blocked without further explanation. We’ve rejected this complaint as per the player’s explicit request.

Closed Submitted: 22 Mar 2021

Disputed amount: €100

Our verdict Player stopped responding

Player’s deposit has never been credited to her casino account.

The player from United States has deposited money into her account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 20 Jan 2021

Disputed amount: $9.8

Show more complaints (+3)