Deal Or No Deal Casino Review

The player from Ontario had been waiting for a month for three withdrawal requests to be processed. Despite multiple attempts to reach customer service, the player had not received any assistance. The casino had changed its terms of service, extending the withdrawal process to 45 business days. The player had provided evidence of these changes and his communication with the casino. However, the casino had refused to communicate with us regarding this issue and stated they would only deal with the player directly. As a result, we were unable to resolve the complaint and had to close it as 'unresolved'. This negatively influenced the casino's rating and other players could read about the player's experience in our review.

The player from Canada had complained about a delayed $700 payout from an online casino. He was verified and had previously experienced timely withdrawals, but the casino then claimed a 45-day processing time due to a 'backlog'. The player also mentioned an unusual term on the casino's site, which stated that players could not withdraw from their account balance until 30 days after their first deposit. Despite attempts to resolve the issue, the casino refused to communicate with us, leading to the complaint being closed as 'unresolved'. The casino's rating was negatively affected and the player was advised to contact the casino directly or the licensing authority.

An Ontario player had been waiting for more than a month to withdraw winnings from the casino. Despite fulfilling all wager requirements and having had previous successful withdrawals, the player hadn't received $902 withdrawn on January 24, 2024, and $587.74 withdrawn on February 8, 2024, despite multiple attempts to contact support. Upon investigation, we discovered that the casino's finance team had fallen behind, impacting all customers. The player's winnings had been accumulated with a bonus and all wagering requirements had been met. We attempted to mediate the issue, but the casino refused to communicate with us, forcing us to close the complaint as 'unresolved'. This outcome was expected to negatively influence the casino's rating. The casino had stated that they could only deal with the player directly.

The player from Ontario has experienced delayed withdrawal in the casino. Though she requested four withdrawals totaling $1525, none have been processed, despite assurances from the casino's payment team. She won a $1000 jackpot after playing through thousands of dollars, but it has not been released yet.

The player from Canada had requested cash outs of 550 CAD and 600 CAD but the withdrawals had remained pending, beyond the normal 3-5 day processing time. Despite having been fully verified and having contacted support, no resolution had occurred. After the player's issue was escalated by the Complaints Team to a representative from the casino, the player had confirmed that he received his money after a 25-day wait. Following this resolution, the complaint had been marked as 'resolved' by the Complaints Team.