HomeComplaints888 Tiger Casino - Player hasn’t received Free Spins.

888 Tiger Casino - Player hasn’t received Free Spins.

Amount: ??

888 Tiger Casino
Safety Index:High
Submitted: 24 May 2020 | Case closed : 09 Jun 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Spain is experiencing difficulties redeeming Free Spins. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago
Translation

Hello, I wanted to know what is the reason for not receiving my free spins to stop the jaguar game ... Thank you!

Automatic translation:
Public
Public
3 years ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you tried to communicate this issue with the casino? Have you redeemed any Free bonuses in the past? Did you try to active 20 Free Spins through our website? I understand that it might seem like a lot of questions, but all the requested information is essential if we wish to proceed with this case. Thank you very much in advance for your reply.

Best regards,

Petronela

Public
Public
3 years ago

Hello,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more