The player from Sweden has been rewarded with an in-game bonus. Unfortunately, due to a technical issue, the game has been blocked and the bonus lost. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Sweden has been rewarded with an in-game bonus. Unfortunately, due to a technical issue, the game has been blocked and the bonus lost. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Sweden has been rewarded with an in-game bonus. Unfortunately, due to a technical issue, the game has been blocked and the bonus lost. We rejected the complaint because the player didn't respond to our messages and questions.
So I don't care about that money, I'm here to kill boredom and have some fun ... today I'm playing a game and I get a bonus in the game, my game is blocked and there is no such money, so it's a terrible thing to steal ...
Znaci nije mi stalo do tih novaca tu sam da ubijem dosadu i zabavim se malo...danas igram igru i dobijem bonus u igri,zablokira mi igra i tih novaca nema znaci strasno koja kradja...
Dear Stevan,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you tried to communicate this issue with the casino? If there’s any relevant communication or supporting evidence, please forward it to petronela.k@casino.guru. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
Dear Stevan,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you tried to communicate this issue with the casino? If there’s any relevant communication or supporting evidence, please forward it to petronela.k@casino.guru. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
Dear Stevan,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear Stevan,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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