32Red Casino IT - Player cannot request a withdrawal.

It doesn't let me pick it up and it's more than two weeks that I wait

Dear Nicholas,

Thank you very much for submitting your complaint. I am sorry to hear about the problem with your withdrawal. It can take some time to process the request, especially if it is your first withdrawal and your documents haven’t been verified yet. Have you made a withdrawal in this casino before? Is your account verified?

Thank you in advance for your reply.

Best regards,

Kristina

Perhaps we have not understood each other you must immediately give me what is mine .... there are no excuses for manipulating VII these things! so you have two days because I'm about to make a good complaint

Hello Nicholas,

Casino guru is independent service. We are not able to pay you your money. Would you be so kind and answer my questions from the first message, so we can move further with this case?

Then I downloaded an application that was on Facebook called MEGA BITT .. the problem is precisely this that the withdrawal box but does not make me withdraw puts me on hold, my data have been verified all of them and in that application there is no nothing, not even assistance .. now try to do everything possible and return to me what is mine .. and a problem of yours and not mine make a deposit and we finish it here (my id and Nicogamer26) check on this site and fix it

I contacted the casino regarding this issue.

Kristina I really want to solve this problem let me know

Hello Nicholas,

I am very sorry, but since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.

The casino can reopen this complaint anytime.