Dear User21,

We regret that your experience wasn’t positive and are committed to addressing your concerns. Account and fund protection is critical. Additional verification may be required to guarantee that only you have access. We aim to complete this process efficiently, in line with licensing requirements.

Best regards,
Immerion Team.

Dear User21!

Thank you for your feedback. We strive to provide a transparent and responsible gaming environment for all our players.

Regarding withdrawals and bonuses — all terms and conditions are clearly outlined and available for review before use. If you have specific concerns or would like us to investigate your case individually, we encourage you to contact our support team. We’re here to assist and provide clarification where needed.

Your feedback is important to us and helps us improve our services.

Best regards,
Mr. Pacho Casino Team

Dear User21,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to open a complaint here on casinoguru.com and we'll make sure this issues is solved as soon as possible. Please provide as many details as you can so we could review the case promptly.

Sincerely,
Casinova team.