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Won 80k after completing wager but they voided money as "i won to much" after completing a wager

Dear Jayme,

Thank you very much for submitting your complaint. Thank you very much for submitting your complaint. Unfortunately, based on the current description of events, I’m not able to assist you with this case, and I will need more information. Could you please elaborate? Did the casino confiscate your entire balance or were your winnings reduced to a certain amount? Did you accumulate your winnings with or without an active bonus?

I will be patiently waiting for your reply.

Best regards,

Kristina

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Hi there Kristina!!

They confiscated all but 6 grand.... I won't the 80k after the wager was complete just with the amount I had left in my balance after the wager was completed so without a bonuses.... my withdrawal request sat in pending for a whole week also....