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Good evening, I have opened an account at oh my spins casino and I cannot withdraw my money because I keep getting an error message and while talking with the live chat I have not found a solution. I have unfortunately read in hindsight other players with the same problem. Can you help me please

Καλησπέρα έχω ανοίξει λογαριασμό στο oh my spins casino και δεν μπορώ να κάνω ανάληψη των χρημάτων μου διότι συνεχώς μου βγαίνει ένα μήνυμα error και ενώ μιλάω με το live chat δεν έχω βρει κάποια λύση. Έχω διαβάσει δυστυχώς εκ των υστέρων και άλλους παίχτες με το ίδιο πρόβλημα. Μπορείτε να με βοηθήσετε σας παρακαλώ

Hello 2132,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with OhMySpin Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear 2132,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.