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Something is wrong here! In Gates of Olympus 40 free spins and no winnings. In addition, this game always brings small profits, this was not the case here. Absolutely unusual and very suspicious!

Hier stimmt etwas nicht! In Gates of Olympus 40 Freispiele und keine Gewinne. Noch dazu kommt das dieses spiel immer kleine gewinne bringt, dies war hier gar nicht der Fall. Absolut ungewöhnlich und sehr verdächtig!

Dear Lutan,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

Given that other players at this casino have already written about the same game patterns, it's hard to say that this is a coincidence... Something is seriously wrong here! I don't care about 100 euros.

Aufgrund dessen das andere Spieler bei diesem Casino bereits über die selben Spiel-Muster geschrieben haben, kann man wohl kaum sagen dass dies Zufall ist… Hier läuft was gewaltig falsch! Die 100 Euro sind mir egal..

Thank you for your reply, Lutan. Please understand, that it is very difficult for us to proceed with this case without supporting evidence. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof, do not hesitate to contact us and we can reopen this complaint anytime.