The player requested a withdrawal and sent all the documents needed for verification multiple times. He also complained that the only payment method available for his withdrawal was Neteller and the whole process was taking for over seven weeks. Later on, the casino claimed that they did send the player his winning, but he had a proof where it showed none was received. The player felt frustrated and misled and thought that the casino was acting Unprofessional. No update is available at this moment.

Pelaaja pyysi nostoa ja lähetti kaikki tarvittavat asiakirjat tilinsä vahvistamiseksi, mutta onnistuneen varmennuksen jälkeen pelaajaa pyydettiin lähettämään lisäasiakirjat. Lähetettyään heitä pyydettiin vaihtamaan maksupalveluntarjoaja ja pyytämään uutta nostoa, jonka he tekivät heti. Sen jälkeen pelaajalle ilmoitettiin, että hänen voitot palautetaan takaisin tililleen. Sen jälkeen ei ole päivityksiä.

Jono64 requested a withdrawal but two months later, he still didn't receive the money. He was supposed to receive it within 48-hours of a request. There is no further update on this complaint and it remains unresolved.

The player, Livforreal from Latvia requested a withdrawal and had his account verified. About eighteen days later, when he still didn't receive the payment, he contacted the casino and they recommended him to contact his account manager. After contacting the manager, he never responded to Livforreal and the case remained unresolved.

The player, T.Humm, requested a withdrawal and sent all the documents needed for verification. About one month after his account was successfully verified, he contacted the support for an update. They asked him to send his bank statement for a verification, which he did right away, numerous times. Later on, the support informed him that his request was sent to the finance team and they would contact him as soon as they would receive an update. They never did so and the case remained unresolved.

The player, Juzz777 from Australia requested two separate withdrawals, both in the amount of $500. After a successful account verification and three months of waiting for the payment to arrive, he still didn't receive the money. The support informed the player that he should receive the payment within ten days period, but he didn't. Later on, he was told by the account manager that the funds were currently at the bank's compliance department and couldn't tell him the exact time of its arrival. Ever since then, there is no further update available.