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Hello, I made a withdrawal, but after a week the money still did not come into my account. I contacted livechatt who said he doesn't care about finances. They also didn't respond to my email. Please keep your finger off wildpharao. Just a headache

Hallo, ich habe eine auszahlung getätigt, aber nach eine woche kam das geld immer noch nicht auf mein konto. Ich habe livechatt kontaktiert, der meinte dass er sich nicht um finanzen kümmert. Auf meine email haben sie auch nicht reagiert. Bitte lasst euer finger weg vob wildpharao. Nur kopfschmerzen

Dear Yusuf,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Would you be so kind and clarify when exactly you requested this withdrawal?

Looking forward to hearing from you.

Best regards,

Kristina

Dear Yusuf,

We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.