Raging Bull Slots Casino - Pelaajan vetäytyminen on viivästynyt.

Withdrawal requested 8th July and approved by Casino on 20th July. Bank account verification confirmed. Emails to their support or accounts area about the issue are never responded to. Was advised by multiple live chat agents to wait one more week, or wait till end of week, or just continue waiting longer. Even as their noted withdrawal timeframes have lapsed yet still no payment. Obviously no one takes ownership to resolve the matter, a clear breach of their own terms. Do I wait a few more weeks, months maybe? At what point does this become a legal matter? Definitely worst casino experience I've had.

Dear Bernard,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand it correctly that you have opted for a wire transfer? Was this your first withdrawal request or you have received winnings from this casino previously?

Furthermore, I would suggest checking our review for the Raging Bull Casino: https://casino.guru/raging-bull-casino-review-1:

„The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months)."

„That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster."

Nevertheless, I believe we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Bernard,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Additional comments from the player:

"Hi Petronela, issue has now been resolved. FYI was first withdrawal via wire transfer. Appreciate your help and time."

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Bernard, for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru