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The deposit of 33 USD hasn't been credited. I made the transfer through LTC. It's been 3 days and the money still isn't in my balance.

https://blockchair.com/litecoin/transaction/c33a53649000efe723d84e2ea28a2519b71db387866fdf656e4261fa0f52eeb9

Не зачислился депозит 33usd. Перевод делала через ltc. Прошло 3 дня а денег на балансе так и нет

https://blockchair.com/litecoin/transaction/c33a53649000efe723d84e2ea28a2519b71db387866fdf656e4261fa0f52eeb9

Dear konovazena4,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

I understand everything. That's why I filed a complaint. I ask you to inform the casino and help the player speed up this process.

Я все понимаю . для этого подала жалобу . прошу информировать казино и помочь игроку ускорить этот процесс