Kysymys rahapelisivustoista, joilla on Curaçaon lisenssi ja joissa käytetään väärää kauppiasluokkakoodia (sivu 102)

I have no experience with naudapay, but I do with trustly. I asked trustly to block and received a confirmation, however, the confirmation block email contained the information that trustly offers this service voluntarily and as a gesture of goodwill. Well, of course, this blocking didn't work for me and I asked trustly what's going on, they said that this "service" is a goodwill gesture and they are not responsible for any damage. The blocking worked for most sites, but I still managed to get through somewhere, and I believe that this was possibly due to the fact that the casino has reported its activity incorrectly?

Did naudapay respond to your complaint?

In the past, when I complained to them, I got a very rude answer from them, where they tell me that if you make a recovery, it is a crime to claim things that are not true and they are ready to work with the authorities.

Received this email when questioning goldenbet. Is this lies?

It's not lies. The third party payment processor is the one that needs to be taken to task. The casino won't give you any refund. You need to see what the amounts have come off as on your statements and find the 'merchant' if they exist, then you can build a case with your bank.

I have found the merchant on company house which is a photocopy company based in London?

Niko*FAQSOLUTIONS

Try and make contact with them mate. I can almost guarantee they won't have a clue, but you can then use that as evidence.

Unfortunately I've looked into and the company exists on paper but has no contact details. I have raised a chargeback with my bank on hope, the company it takes you to on company house is a photocopy company b6 description but with no contact detaila

Good luck mate, hoping it works. They will see it is clearly not coded as gambling.

Thanks very much, yeah I've sent the what evidence I have of the transactions with photos of the company number etc. to me it looks like a fake company was set up for this specific purpose, not sure if I'm overthinking though haha

Naudapay did not reply to me, however they certainly communicated the incident to the casino which blocked my account, writing that they had received a notification from Naudapay.

Naudapay non mi ha risposto però ha sicuramente comunicato l'accaduto al casinò che mi ha bloccato il conto scrivendo appunto di aver ricevuto una notifica da Naudapay.

Similar to cards, open banking transactions such as Trustly needs and should be processed with specific code, I think for open banking it was PCC 26 or something.

But, as with cards, there is of course ways to bypass this as many casinos will do.

Yes, I suspect that it was code manipulations that resulted in the payments going through, because I couldn't get the payments through to most of the casinos. however, I haven't even tried to fight with trustly.

Ask naudapay for the recipient of the payment and the receipt. I noticed, for example, that all of my open banking Skrill payment receipts had the casino company as the recipient, except for one that read TRANSICT as the recipient, I'm not sure how this goes in open banking, but I believe that companies are also able to manipulate these, e.g. declaring their activities as something other than gambling?

Latest ones I have found are PayOp and PayDo...used by Santeda Group for all sorts of deposits from cards to neosurf vouchers! Will contact both payment providers and see what happens.

With PayOp you only waste time..

Con PayOp perdi solo tempo..

Do you have experience with payop or why is it a waste of time? 😊

I'm on them at the moment and a few weird emails have been received for payment cancellations so will wait and see their final responses.

I did the same to them today, I got a reply that they are looking into the matter. What do you mean you've been getting weird "payment cancellation" emails from them?

what did you write to them?😊

Just that there was potential payment fraud and they said they would investigate. Now have several automated emails through...but need to wait and see

Yes I have dealt with them before. They write to you that they contact the recipient of the transfers (the casino) only to make sure that the deposits were made correctly.

I pointed out that in their terms and conditions it is written that they do not allow transactions involving illegal gambling therefore asking for a refund but then they no longer responded..

Sì ho già avuto a che fare con loro. Ti scrivono che contattano il destinatario dei bonifici (il casinò) solo per accertarsi che i depositi siano avvenuti correttamente.

Ho fatto presente che nei loro termini e condizioni è scritto che non consentono transazioni riguardanti gioco d'azzardo illegale chiedendo quindi il rimborso ma poi non hanno più risposto..

Okay, same for me. But I still didn't understand whether you have received vague emails about the cancellation of payments or whether you have just received automatic emails that your email has been received successfully. thank you