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I Have Join This Website Bcuz On Of My Friend Suggested Me To Play Here On This Website He Also Got The Issue For Depositing Money I Also Got The Same Issue He Received The His Deposit After 5Days And I Have Deposited Money Last Night But Still I Haven't Received My Deposit Yet Every Website Has Issues We Can Understand But On This Website Everytime We Deposit Money We Don't Get Our Deposit On Time If I Want To Play Today I Will Deposit Money What's The Point Of Getting Our Deposit After 2 To 3Days When We Contact Live Chat Support We Don't Get Any Accurate Reply From Them They Just Say We Have Forward This To Our Payment Team They Will Contact You ASAP. But They Never Contact You When We Tell Them We Need Our Deposit They Give You Free Spins Of Bet Value Of 10rs What They Are Thinking Us Giving Us Free Spins That Is The Compensation Like Seriously.. It's Humble Request To All My Lovely People Please Don't Deposit Money Here And Play Here It's Really A Time Waste Playing On This Website It's Better Give That Amount To Some Needy People Apart From Playing On This Website Or Burn Your Money Apart From Playing Here It's Humble Request Thank You Soo Much

Dear Farmcity,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. 

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process that takes approximately one month. In these cases, the casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted. 

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

• Could you please advise if it was your first deposit in this casino?
• Please forward your payment receipt to petronela.k@casino.guru. 

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Petronela 

Player's additional comments:

Why The Casino Hands Tied What's The Point Playing On That Website Where They Can't Give Instant Deposits There Are Many Website Where They Give Instant Deposit And Withdrawal I Need The Compensation From The Casino 

And Yes It's My First Deposit There I Need My Deposit ASAP Or I Have File A Complaint On Counsmer Court 

Please forward your payment receipt to petronela.k@casino.guru at your earliest convenience. Thank you.

You forwarded a screenshot of a payment of INR 6,800 that was sent on the 3rd of December to kri******8282@ibl. Is that the payment receipt of a deposit sent to the casino?

Yes This Is My Deposit

Is this the payment that you sent to the casino?

Yes I Have Sent To The Casino The Are Talking Shit

Can you verify if the bank account used to deposit funds into your casino account is in your name? Additionally, could you clarify your father's relevance to this matter?

Dear Farmcity,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that we must reject this particular case due to the lack of response from the player regarding our messages and questions. As a result, we are unable to proceed with any further investigation or provide potential solutions to address the issue at hand. However, we want to emphasize that the player retains the option to reopen this complaint at any time in the future should they decide to do so. We remain open and willing to assist with resolving the matter should the player choose to resume communication.