The multi-national technology company, delivering software solutions and services for companies within the retail, food service, hospitality and entertainment sectors, Shiji, announced a new major partnership with the owner and operator of integrated resorts across Europe and Asia, Melco Resorts & Entertainment. Details regarding the new collaboration emerged earlier this week, with Shiji confirming that it agreed to deliver its Shiji Enterprise Platform PMS, supercharging the operator's portfolio of resorts across the globe.
The latest deal represents a partnership extension as it builds upon a positive momentum gained between the duo. Previously, Melco gained access to Shiji's innovative Infrasys Cloud POS, as well as the company's leading Payment Solution. Leveraging the solutions, the hospitality and gaming operator identified the need for a solution that will help it streamline its operations while promising exceptional experiences for its guests.
As a result, Melco selected the Shiji Enterprise Platform PMS, which stood out with exceptional features, including top-of-the-line security and other capabilities. Tapping into the innovative platform, Melco will benefit from delivering improved customer experiences while leveraging insights about customer preferences.
Avery Palos, Melco Resorts & Entertainment's Senior Vice President, Chief Information Officer, commented on the topic in a statement revealing: "Having already worked with Shiji for several years, their quality of service, combined with their push for product refinement through innovation made them an obvious choice. Shiji Enterprise Platform PMS stood out as a product to help us modernize the way we manage our properties." Last but not least, the executive pointed out: "Its intuitive interface and robust features have allowed us to better serve our guests and streamline our operations, setting new standards for luxury hospitality."
Kevin King, Shiji International's CEO, also shared his excitement on the topic. He explained that the company is delighted to join forces with such a proven hospitality and entertainment industry leader like Melco. Last but not least, King said: "Our Shiji Enterprise Platform PMS is designed to meet the unique needs of luxury hotel groups, offering next-level product functionality and data security in an easy-to-use, modern platform."
The global gambling sector is recognized for its demanding requirements especially when it comes to security. Addressing such challenges, Shiji's solutions are proven to meet the highest security protocols, powering the operations of leading gaming and hospitality operators across the globe. In addition to ensuring secure processing of data, the company's solutions deliver valuable insights for hospitality operators.
Image credit: Shiji