MrXbet Casino - Pelaaja ehdottaa virheellistä lisenssiä.

Before I deposited I asked the question - are you licensed with uk and for uk players I was told yes !!! Otherwise I wouldn’t of deposited with this company , you can’t set deposit limits , the games play strange , you have no hope of winning with this site very strange I think it’s rigged !

Dear Michelle,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Unfortunately, we at Casino.Guru don’t deal with complaints related to licensing regulations and policies. I understand your point, but, sadly, we’re not in a position to help you. We are an independent online casinos database which acts as a mediator resolving players’ disputes. We have no authority to enforce the legality of rules.

As you can see in our review for the abovementioned casino https://casino.guru/mrxbet-casino-review they operate without a valid license.

Unfortunately, in this case, we are not able to help you and you are not entitled to any refund of your deposits. I can only recommend you to do better research next time and play only in the casinos licensed by UKGC.

Please check our recommended casinos for players from the UK https://casino.guru/top-online-casinos. When searching for the right one, please make sure to use all the relevant filters.

Please let me know, if there is anything else, I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Petronela

Dear Michelle,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

I emailed and asked the question and was told yes , so now I’m reporting you to gambling commission , police for fraud , and your government it’s a legal to steal from the uk and that’s exactly what you did !

I’m sure you understand that I don’t work for MrXbet Casino, but as one of the Casino.Guru independent employees and professionals I was trying to help you to resolve your problem. 

Sadly, since you have chosen a casino without the UKGC license I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint. Thank you for your understanding.