Viivästyminen vetäytymisessä paripesassa (sivu 4)

I'm sorry about the whole situation at this casino, and I believe Jaro has posted an answer to you over here, so please try to keep it up in the thread there.

Good afternoon, paripesa has asked me for a thousand documents since the day before yesterday, which I have sent correctly, and today I received a message that they have banned my account with €365 in it. The reason seems to be because my son had an account created and months later I created another one but with my name. Since when can't you create accounts as a family? 😅

Can anyone help me? Thanks

Buenas tardes, paripesa desde antes de ayer me ha pedido mil documentos que he enviado todos correctamente y hoy me ha llegado un mensaje de que han baneado mi cuenta con 365€ dentro, el motivo parece ser que es porque mi hijo tenia una cuenta creada y meses despues me he creado otra pero con mi nombre, desde cuando no se puede crear cuentas siendo familia? 😅

alguno que me pueda ayudar? Gracias

In your case, I would strongly suggest filing a complaint where our team will investigate this matter and fight for the best resolution possible.

May I ask if the €365 was your deposit at this casino?

Anyway, here's the link for you where you can file your complaint and try to get it solved.

I'd like to see how it will unfold, so let us know about any news, please.