Kysymys rahapelisivustoista, joilla on Curaçaon lisenssi ja joissa käytetään väärää kauppiasluokkakoodia (sivu 167)

Do you notice something? You just told yourself the reason why you didn't get a refund or a response!

Merkst Du etwas? Du hast Dir eigentlich gerade den Grund selber genannt, warum Du keine Erstattung bzw. Antwort ehälst!

There’s no harm in asking about another persons experience. You’re more than welcome to gatekeep emails and your "process", but if you haven’t noticed, we’re all in the same boat here.

There’s no harm in trying contacting the retailer. I must add, my bank requires proof of communication between myself and the retailer regarding refunds to initiate a chargeback

Then first clarify it with your bank or the provider alone before you present the answer to the provider on a silver platter. The provider's response is to remain silent if 50 emails with the same request reach the provider at the same time.

If the bank has no other solution/reason to initiate the chargeback, it will reject the chargeback for lack of evidence, in which case a message sent is irrelevant. The bank works according to the rules specified by Mastercard. The problem with the chargeback is the 3DS verification, which shifts the liability to the bank. If a transaction is not 3DS verified, the provider is liable. This means: 3DS verification = a bad hand drawn. The provider's method is as safe as a SEPA transfer, once you have paid, you won't get the money back so quickly.

You could also say that if you want to launder money, you just have to work with Mastercard or VISA. You get the impression that the rules for a chargeback take precedence over the applicable law.

Dann kläre es erstmal mit Deiner Bank bzw. dem Anbieter alleine bevor Du hier dem Anbieter die Antwort auf dem Silbertablett präsentierst. Die Antwort des Anbieters lautet dann schweigen, wenn zeitgleich 50 E-Mails mit dem gleichen Anliegen den Anbieter erreichen.

Wenn die Bank keine andere Lösung / Grund parat hat die Rückbuchung einzuleiten, lehnt sie den Chargeback ab aus Mangel an beweisen, da ist eine verschickte Nachricht irrelevant. Die Bank arbeitet nach den vorgegebenen Regeln von Mastercard. Das Problem bei der Rückbuchung ist die 3DS-Verifizierung, dies legt die Haftung auf die Bank um. Ist eine Transaktion nicht 3DS verifiziert haftet der Anbieter. Bedeutet: 3DS Verifizierung = Arschkarte gezogen. Die Methode der Anbieter ist sowas von Safe wie eine SEPA-Überweisung, einmal bezahlt bekommst Du das Geld so schnell nicht wieder.

Man kann auch sagen, wenn man Geld waschen möchte, muss man nur mit Mastercard oder VISA zuammen arbeiten. Man hat den Eindruck, dass die Regeln für einen Chargeback über den geltenden Gesetz stehen.

Paymentz refunded me in 2 working days from their first response. 👌

Can anyone tell me which website is behind DstrLTD, Limassol Cyprus?

I have found the following which is also creative.

Music Reverb (support@musicreverb.com)

Emarse Skincare (info@emarseskin.com)

123-Templates (support@123templates.net)

Dress Direct Cloth (hi@mydressdirect.com)

CSSKINSPRO (info@paytechpro.com)

KyPay (support@nun-tech.com)

Dolcepay Limited/Kenya (support@dpkenya.com)

All are linked to Curacao/Cyprus based casinos that operate illegally in my country(while their support first claims thats not true and they are legal, until you confront them and they say that the player is responsible). In order to successfully get a chargeback processed I always reached out to the merchant asking for a refund as I did not receive any goods, but they simply ignore a reply which makes it quite easy for my bank to dispute the transaction which the merchants don't fight. Do note this procedure is only executed when you are unable to resolve the matter with the casino/they refuse your refund and/or withdrawal for various reasons from their side!

Hi

Was this for helpserm ??

I beleive this is also for helpserm visiola etc

I believe DSTRLTD is Destream; they collect donations or payments for content creators. You will not get a reply from them

Helpersm was paymentz.co.uk yes. Enjoy your money back but be quick before they become wise to it

Hi is that visiola as well? Sometimes it shows as helpersem before visiola

Did you say it was from an illegal casino?

No? Why would I say that. Never ever mention casinos. Say you have no idea what it was for and haven’t received any goods or correspondence

Sorry never heard of visiola

I will keep trying to see if someone else has seen that one

How long did they take to reply? Encase that's where I need to email

You can also invite them for coffee and cake if you don't want to send an email.

Du kannst sie auch gerne zu Kaffee und Kuchen einladen, wenn Du keine Mail senden willst.

Clearly you did not read the other messages. I am not going to email a company if it's the wrong one. Also we are all adults here so please be polite and respectful

Relax, why are you so angry? We’re just on a thread talking about refunds