Kysymys rahapelisivustoista, joilla on Curaçaon lisenssi ja joissa käytetään väärää kauppiasluokkakoodia (sivu 110)

is this what has been said to you or are you telling somebody

has anyone had any dealings with Gladys Technologies

To be honest

these sound dodgy

i haven’t found anything on google relating to them

chargeback with your bank

The banks usually know nothing about the payment service providers' schemes.

It's just a standard response from the bank, self-authorised, own fault. The bank is liable if they charge back the 3DS transactions.

However, the bank would have to fulfil its duty of care and report the transactions to Mastercard accordingly so that the merchants are blocked. It's almost the perfect way to launder money. No possibility of chargebacks because receipts are missing etc.

What did you report to the bank when you successfully made chargebacks? How long did it take for you to charge back? I'm stuck with Revolut. thank you

I said to them that I’m raising a merchant dispute due to the company closing my account down and not returning my funds. I also told them that in my country(United Kingdom) it’s illegal for them to let you use their platform

My chargebacks took a few weeks. Less than a month. I had no funds in the account but I did have cashback in there

I appealed Swedbank's decision (above) to their customer ombudsman.

Jag överklagade Swedbanks beslut (ovan) till deras kundombudsman.

I have around £4700 of transactions with Santeda through open banking I contacted my bank today and tried to raise a dispute but they were having none of it as I had received a transaction back from Santeda at some point I tried to say that they have just done this to keep me engaged and depositing funds but this fell on deaf ear’s, any advice or does it sound like a lost cause ? I’ve also been in touch with the financial ombudsman today explained the situation to see if they can do anything about this

Tbh I’ve tried getting money bank from open banking and there’s literally no way as you can’t raise a chargeback. I tried contacting the payment provider who was WINTERMDSE for around 1800 and they just ignore me now so they’re never going to return the money either. The only way you can get it back is if Santeda refunds you, I’m not sure about financial ombudsman as I haven’t gone down that route. I feel like now you have your rejection from the bank, you can defiantly contact them to see if they can help. You can try say to them you have a gambling block on your card, you’re a vulnerable person and the company used a wrong merchant code to bypass the gambling block on your card, id write a fully prepared statement

When I spoke to the bank on the same matter they say mmmm well it’s not fraud as you made the payments, we understand your situation but we can’t help.

Tbh I doubt any of these shady companies will refund. They’re out to rob players, so they’ll take anything they will get. Their classic victim is UK players that are on Gamstop, as they know people with addictions will spend a shit load of money

I wish there was some way of bringing Santeda down in the UK in the same way they have been warned and fined in France and Australia 😡

Do you by any chance know how to contact Santeda? I wrote to Mystake and Velobet customer service, but they continue to deny refunds.

Sai per caso come poter contattare Santeda? Ho scritto al servizio clienti di Mystake e Velobet, ma continuano a negare i rimborsi.

Yes all of their casinos deny refunds - way too excited about making a killing by scamming vulnerable people via illegal payment methods

Have you got the email for Enygma?

Have you got Enygma contact email

Have you tried disputing the transaction with your bank?

lol so I complained to ceg and they sided with the casino. What a joke, they literally stole my money. This is what they wrote, it doesn’t even make sense to me just sounds like a load of jibberish.

The Operator, in the view of CEG, has acted in accordance with the public information on its website, to which the Operator has referred to, as well as provided supporting statements.

The Player has based his/her claim on an (alleged) violation of a norm (unlawful action). Even if this would be the case, which CEG was not able to establish, the relative aspect of the unlawfulness means that the norm infringed by the perpetrator must have been codified in order to protect the interest that has been harmed. The norm on which the player has based his claim does in this particular case, however, not pass the relativity test. Whatever may be of the alleged breach of a norm, as a consequence of not passing the relativity test, it is ruled that the Operator has acted in accordance with rules and regulations pertaining to the issues relating to the player. 

I got a reply from the bank now after almost 60 days. They don't start a complaint. According to them, I have approved the payments myself. So there is nothing we can do. The banks have their backs on these pigs. So I closed your account at that bank now. They can pull

Jag fick svar av banken nu efter nästan 60 dagar. Dom startar ingen reklamation. Jag har enligt dom själv godkänt betalningarna. Så där finns inget vi kan göra. Bankerna håller ryggen på dessa svinen. Så jag stängde nitt konto på den banken nu. Dom kan dra