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Hello everyone, I requested a payout on April 22nd, 2022, today is May 24th. 2022 I've been waiting for my money for more than 1 month.. can someone tell me when and if it will still be paid out

Hallo Zusammen ich habe am 22.4.2022 eine Auszahlung angefordert wir haben heute denn 24.5. 2022 ich warte bereits über 1 monat auf mein Geld.., kann mir jemand sagen wann und ob es noch ausgezahlt wird

Hello Christian,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CasinoWin.bet. Please allow me to ask you a few more question before we would move forward.

Is this your first withdrawal request in the casino? Is your account already verified and if yes, since when? Did you use any bonus to accumulate your current winnings?

Please note that if you are not yet verified, you won't be able to withdraw and it might take up to 14 days after successful verification to receive the money.

Looking forward to your answer.

Regards,

Nick

I am verified since the registration since April 22nd. 2022nd, yes I took a 400% bonus, and it's my 1st payout at the casino I'm told it will take 7 to 21 business days to process, today it's 23 business days and nothing is happening

Ich bin seid der anmeldung verrizifiert seid dem 22.4. 2022., ja ich habe einen 400 % bonus genommen., und es ist meine 1ste Auszahlung in dem Casino man sagt mir die Bearbeitung dauert 7 bis 21 Werktage heute sind 23 Werktage vorbei und es tut sich nichts

Dear Christian,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of CasinoWin.bet to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from CasinoWin.bet. I wish I could be of more help.

The casino can reopen this complaint anytime.