CandyLand Casino - Pelaajan tili estettiin.

Recivied 400 euro non deposit bonus, and took a little time out, and after 2 hours i cant login , and try to resett password 3 times nothing happens , was looking for the chat aswell , nothing at all! so stay away from this crap..

Hello Snellypop86,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CandyLandCasino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you have any real balance money on your casino account when it got blocked? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Snellypop86,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.