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I have deposited €50 on the sportsbook and won €80 and now I’m hoping to withdraw but the emails have disappeared and the live chat opens a blank window. They say technical difficulties but this has lasted about 2 weeks and I’ve sent all relevant documents for account verification and received nothing back.

Hello Donal12323,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betzest Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when? Did you use any bonus to accumulate your current balance? When was the last time the casino responded and what was it about?

Looking forward to your answer.

Regards,

Nick

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.