APlay Casino - Pelaajan tili estettiin.

They just blocked my account, after losing a serious amount to them ..... and a slightly angry email sent by me, but we have never mentioned to self-exclude or block the account. They kind of took my deposits and blocked me

Просто ми блокираха акунта, след загубен асериозна сума при тях.....и леко гневен мейл изпратен от мен, но никога сме съм и споменавал да си самоизключа или блокирал акунта. Един вид взеха ми депозитите и ме блокираха

Hello ivoandreev5c,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Aplay Casino.

Please allow me to ask you a few more question before we would move forward.

Could you please advise if it was you who created 2 separate complaints with 2 different e-mail addresses and if yes, why? How long have you been playing in the case? Was your account verified? Did you ever deposit or withdrawn from the casino?

Looking forward to your answer and I hope we will be able to help you out.

Regards,

Nick

Dear ivoandreev5c,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.