Zdravo,
Hvala vam još jednom što ste podelili svoj slučaj i podneli žalbu. Nažalost, pošto kazino nije odgovorio, a s obzirom na njegovu užasnu reputaciju, nejasne licence i nedostajuće uslove, ne možemo očekivati nikakvo pravo rešenje.
Važno je biti iskren: kazina poput Palmslots-a ne pružaju pouzdanu zaštitu i upravo zato privlače igrače koji više ne mogu da pristupe lokalno licenciranim opcijama. Mana je što kada se pojave problemi, ne postoji regulator ili sistem koji može da pomogne.
Ako je kockanje teško kontrolisati, najbezbedniji dugoročni korak nije traženje „prijateljskijih" ofšor kazina, već traženje stručne pomoći i usluga podrške u Finskoj. Dobro mesto za početak je Peluuri (https://peluuri.fi), koji nudi poverljive savete i podršku na finskom i švedskom jeziku.
Znam da je ovo teško čuti, ali prevencija i podrška su jedini načini da se napreduje. Molim vas, izbegavajte kazina sa lošom reputacijom i užasnim povratnim informacijama. 🙏 Verujem da će vam ostali pomoći sa preostalim tačkama koje ste pokrenuli.
Hello,
thank you again for sharing your case and submitting the complaint. Unfortunately, since the casino has not responded and given its awful reputation, unclear licensing, and missing terms, we cannot expect any real resolution.
It’s important to be honest here: casinos like Palmslots don’t provide reliable protection, and that’s exactly why they attract players who cannot access locally licensed options anymore. The downside is that once problems appear, there is no regulator or system that can help.
If gambling feels difficult to control, the safest long-term step is not to look for "friendlier" offshore casinos but rather to seek professional help and support services in Finland. A good place to start is Peluuri (https://peluuri.fi), which offers confidential advice and support in Finnish and Swedish.
I know this is hard to hear, but prevention and support are the only ways forward. Please avoid casinos with low reputation and terrible feedback at least. 🙏 I believe the others will assist you with the remaining points you raised.






