HemForumAllmän diskussion om spelandeQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 920)

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2 år sedan
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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gamblingproblem92
3 månader sedan

Hello,

thank you again for sharing your case and submitting the complaint. Unfortunately, since the casino has not responded and given its awful reputation, unclear licensing, and missing terms, we cannot expect any real resolution.

It’s important to be honest here: casinos like Palmslots don’t provide reliable protection, and that’s exactly why they attract players who cannot access locally licensed options anymore. The downside is that once problems appear, there is no regulator or system that can help.

If gambling feels difficult to control, the safest long-term step is not to look for "friendlier" offshore casinos but rather to seek professional help and support services in Finland. A good place to start is Peluuri (https://peluuri.fi), which offers confidential advice and support in Finnish and Swedish.

I know this is hard to hear, but prevention and support are the only ways forward. Please avoid casinos with low reputation and terrible feedback at least. 🙏 I believe the others will assist you with the remaining points you raised.


3 månader sedan

I got message back from merchant:

"We have thoroughly checked our records with the card number, and found 5 transactions under our platform. But those transactions cannot be refunded as the bank has blocked our account ."

What should I do?

Leoca79 raderade inlägget.
3 månader sedan
Leoca79 raderade inlägget.
3 månader sedan

Transactions named SPARKSOLUTIONS, got this email answer from transactworld

Leoca79 raderade inlägget.
3 månader sedan
Leoca79 raderade inlägget.
3 månader sedan

Thank you!!!

3 månader sedan

Hi, I’ve experienced a lot of frustration with 2 companies in particular. Velobet and GoldenBet. They are showing up on my bank account as DSOLPAY. I have deposited over £2300 with them. I had a balance of £1300 which I tried to withdraw but they closed my account due to my verification failure (linked to another account. I didn’t realise I had opened an account with them previously) and offered to return 80% of my last deposit which was £40. Is there any way I can dispute this? I’ve read a few people say something about swipez if it’s DSOLPAY? How would I initiate this? Any help would be greatly appreciated. I have some transactions with Chase which is Mastercard and some with Nationwide which is visa. They are all DSOLPAY. Any help would be so greatly appreciated. It’s 5am here. I’ve not been able to sleep due to worry. It’s making me sick to my stomach.

Leoca79 raderade inlägget.
Leoca79
3 månader sedan

Thank you so much

xbigguyxxx
3 månader sedan

You have any chance If You Tell them ID Gambling? What Bank You are using?

3 månader sedan

Hi there I told the bank from the start it was gambling sites and they have used incorrect merchant codes they have done tonnes of them for me mastercard debit card

3 månader sedan

Many Banks dont accept If You Tell them about Gambling. Thats why im asking.

Leoca79
3 månader sedan

Hi, I have a few transact with DSOLPAY. I emailed them last Friday, nobody has got back to me yet?


Leoca79
3 månader sedan

Maybe you could help me and send me some instructions ? That would be highly appreciated

Leoca79 raderade inlägget.
Leoca79 raderade inlägget.
Leoca79
3 månader sedan

Should I try from a different email?

I was also thinking to go to their headquarters in person. What do you think about that? The amount to refund will justify the travel costs

Leoca79 raderade inlägget.
Al1nu7zu01
3 månader sedan

I know thats it im lucky my bank fights my corner but for other banks they should be shot as its easy to win them once raised its your choice on how you approach it though

Al1nu7zu01
3 månader sedan

Rbs mate

3 månader sedan

So I lost chargebacks with a company from ages ago, turns out the submitted ‘evidence’ I’ve just managed to get hold of the evidence they submitted. Looks like they had set up an account pretending to be me, claiming it’s my email address, all the transactions they supplied even have the wrong ip address 😂 obviously not I have contested it and provided evidence to prove they have been falsified!

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