Hello Svettrulle!

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience did not meet your expectations.

Player safety remains our top priority, along with strict compliance with anti-money laundering regulations.

Looking ahead, we believe that as the number of honest players grows, we'll be able to ease the current restrictions.

Your understanding is greatly appreciated, and we hope for your continued support.

Best regards,
Wazbee Team

Hello Svettrulle!

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience did not meet your expectations.

Player safety remains our top priority, along with strict compliance with anti-money laundering regulations.

Looking ahead, we believe that as the number of honest players grows, we'll be able to ease the current restrictions.

Your understanding is greatly appreciated, and we hope for your continued support.

Best regards,
Welle Team

Dear Kristin, thank you for your review. I have already apologised for any inconvenience you experienced earlier. As mentioned before, requesting KYC documents is a standard and mandatory procedure to ensure the security of your transactions. We’re pleased to have helped you pass the verification process and successfully process your withdrawal.

Regarding our support, the same person may handle your case through different stages, which is why you might see the same name. This is simply to provide consistent service. If you have any more questions, feel free to reach out—we're here to help!

Victoria