Jet Casino - yleistä keskustelua (sivu 5)

I talked to them and they didn't solve my problem

les hable y no me resolvieron el problema

Well, if they've changed the payment methods, unfortunately, there is nothing we can do about it. What if you choose another one?🤷‍♀️

Out of nowhere, they ask for more documentation and delay your withdrawals with a possible 31-day deadline, whereas they usually take 1 day. Alluding to the term or condition 10.4. Unfair play. Very strange if they already processed all the withdrawals.

De la nada te solicitan mas documentacion y te retrasan los retiros con una posibilidad de 31 dias de plazo, siendo que usualmente demoran 1 dia. Aludiendo al termino o condición 10.4. Juego desleal. Muy extraño tdo si ya procesaban tdos los retiros.

From another perspective, if this request came out of nowhere, it may also be a sort of additional verification or a direct investigation of all your activities, which usually have similar deadlines.

Sadly, casinos do not prefer to share details when it comes to investigations, so as usual, players are poorly informed yet highly confused. Frankly, if you check rules, there is always a part justifying such a process. I'm sorry you have to go through this. I bet you are not aware of anything unusual you have ever done while playing there, right? So you should be fine. Let's hope they will handle this quicker, and make sure to keep us posted. Just in case.

What?!!! IT is not true!! All casinos under this management have the same verification proces. ID, selfie with ID and payment verification. If docs are ok, withdrawal (by bank card) takes up to 15-20 minutes maximum.

What are you talking about? Did you even play at their casino? the maximum account verification period is 31 days, and I can say this is not the maximum, but the minimum that you will wait for.

Yes. I have been playing on 3 of their casinos:

1) Jet Casino

2) 1 GO Casino

3) Starda Casino

ID, selfie with ID and transaction statement

If the documents are good quality and visible, after making withdrawal You have answer from support about verification.

Jet casino gave me a 10 euro bonus I don't know how they got there I didn't press anyway Well they could only be played on a triple Well managed with the art piece Won almost 70 euros is in the account Well have to wager 90 euros more for a win So ten euros ten times Well have to continue playing a triple The odds have to be over 1.50 Well when everything is wagered Regardless listen now no matter how much I won I only get 20 euros in profit Yes yes I'm neither adding nor telling lies No is that true Can it be so when I heard that I threw away the bonus money and the win of 69 euros You understand them. Have such a button with Yes yes

Jet casino gav mig 10 euro bonus vet inte hur dom kom dit jag tryckte ej i allafall nåja dom kunde endast spelas på en trippel nåja lyckades med konst stycket vann nästan 70 euro är på kontot nåja måste omsätta 90 euro till för vinst alltså tio euro tio gånger nåja måste fortsätta spela en trippel oddsen måste vara över 1.50 nåja när allt är omsatt oavsett lyssna nu hur mycket jag än vunnit så går jag endast 20 euro i vinst ja ja jag lägger vare sig till eller talar osanning nej stämmer sånt kan det det så när jag hörde det slängde jag bonus pengarna och vinsten på 69 euro ni förstår dom.har en sån knapp med ja ja

Hi there.

Maybe sharing the actual bonus terms would help here. In any case, are you concerned about something? If I understand correctly, the bonus was given to you without any notice. In my opinion, players may feel confused.

What do you make out of it?