Betsolino Casino - yleistä keskustelua (sivu 4)

for help please write to me

für Hilfe schreib mir gerne

I'm sorry for interrupting, but perhaps you can tell me which crypto wallet you prefer and which you feel is best for new players lacking experience. You seem like the right person to ask. 🙏

I would open a wallet at Binance or Kucoin (it's quick and secure) and then withdraw via USDT TRC20.

Ich würde bei Binance oder Kucoin ein wallet eröffnen (geht schnell und ist sicher) und dann über USDT TRC20 auszahlen lassen.

Ive openend a wallet at bitvavo ( from the Netherlands ). But the requested withdrawals are still pending after one week. And I’m scared that I won’t get my money ever.

My withdrawal has still not been processed and I am worried that I will not receive my money.

But you received an email from them yesterday saying that they want to pay out, preferably via crypto. Then everything should be fine.

Meine Auszahlung ist auch noch immer nicht bearbeitet und ich habe auch Sorge, mein Geld nicht zu erhalten.

Aber du hast doch gestern eine E-Mail von Ihnen bekommen, dass sie auszahlen wollen, am liebsten per Krypto. Dann sollte doch alles klar gehen.

How can I write to you? I’m a little bit panicking at the moment

I now asked for withdrawal to my crypto wallet. That’s still pending, so I’m keeping on waiting

Just write me a short message so that I can delete my email address again

Schreib mir einfach kurz, damit ich meine E-Mail-Adresse wieder löschen kann

Ok

I just received an email of costumer service with an excuse for the delay. They say the withdrawals are still under review because I don’t have a crypto wallet. I just made one so I’ll give the adress to them. Is that save to do?

I hope they will transfer the money faster as with bank transfer, cause that requests are pending for more than a week now.

Great. Send them your USDT TRC20 address. You only have small fees (1$)

Super. Schick ihnen deine USDT TRC20 Adresse. Da hast du nur kleine Gebühren (1$)

What do they mean with crypto type? I have to fill in several things as crypto type, adress and also tag/information. Do they only send money to USDT TRC20 addresses or also to Ethereum address?

ETH also works. But TRC20 costs less

ETH geht auch. Aber TRC20 kostet weniger Gebühren

Probably they mean the network used, it's wrong to use any other word instead of "network" (it can cause confusion), or probably they mean the crypto used for the transaction (BTC, LTC, USDT and so on). "Memo" or "Tag" is only required for certain cryptos like XRP or certain networks, if you use USDT in TRC20 you don't need tag

I was reading the T&C of my crypto wallet. It’s illegal in my country to use that wallet for payments to and from online gambling platforms… So paying out in crypto is not a option anymore

Set up a Trust wallet, just download it and register, then you simply add USDT-TRC20 and you get an address to get your funds from the casino. From that wallet you can withdraw to any exchange without problems

Trustwallet or MetaMask are the best.

But can you then forward it from the exchange?

You also have to register and verify yourself on the exchange.

Trustwallet oder MetaMask sind die besten.

Aber kannst du es dann von der Börse weitersenden?

Bei der Börse muss man sich auch registrieren und verifizieren.

I both have Trust and meta but the gasfees are high….. I’ll ask Betsolino to withdraw to my Revolut bank account. That’s a very common way to payout money to your costumers, so why do they let me choose for it and don’t pay when I’ve chosen for it.

Yes, you can, I do it pretty often, normally withdrawals from trust to exchanges like Binance or Bybit, never had a problem at all, it's just a transaction from a hot wallet to an exchange, which is something common