HemForumAllmän diskussion om spelandeQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 996)

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2 år sedan
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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swolecanuck
1 månad sedan

Did you get anywhere with dsolpay yet

Robster5
1 månad sedan

Yeah man they refunded me in full.

swolecanuck
1 månad sedan

thats good man, it’s been about a week for me, I guess I’ll just wait and see…

Robster5
1 månad sedan

I think they’ve refunded everyone. Patience

swolecanuck
1 månad sedan

Ye I guess so. Did you email them everyday until they refunded?

Robster5
1 månad sedan

Nah. Once a week for for three weeks then emailed the CNB.

swolecanuck
1 månad sedan

Ah okay, did you have any other emails for the cnb, this is the one I have…


[email protected]


hopefully something comes soon.

Robster5
1 månad sedan

I promise patience is key here. It likely won’t come quick. And harassing won’t help anything. That’s the email I used after 3 weeks of no reply from Swipez

swolecanuck
1 månad sedan

yes I understand, I’ve sent enough emails to them so will probably see what happens now and give them chance

jimmi88
1 månad sedan

Did you get anything back yet?

Robster5
1 månad sedan

According to a fintech-service review, Elegro is operated by Niko Technologies (Estonia), and their payment processing system, wallet / exchange services are presented under that umbrella.

The merchant descriptor "NIKOTPF ELEGRO EU" appears in consumer complaints/transaction-analysis. For example:

"Transaction Details — Descriptor: NIKOTPF ELEGRO EU … Likely Merchant: Elegro / Niko Technologies same company

1 månad sedan

Have you heared of Gamecheck its an app that you can use to check if these casinos are running fake games just download it on the app store

1 månad sedan

Anybody have any idea who this is or can point me in the right direction they have taken alot of money from my account

Klashard*126096472 Palanga LTU

Helpneeded
1 månad sedan

Interesting, I’ve emailed every employer at NIKO, no response, elegro support do respond, this is what they put ‘However, please note that as a technical payment service provider, we do not have direct contact with merchants or access to their operations. In this case, we kindly recommend that you contact your issuing bank for further assistance.’


my bank said they put the transaction through as a cash transaction, on my credit card so it couldn’t even be claimed back as they essentially said it’s like taking cash out at a card machine, crazy when you think about it

Robster5
1 månad sedan

They will try and pass the buck but they are also responsible as they are the processing platform they shouldn't even be trading that screenshot I sent you was from the financial conduct authorities saying it is a unauthorised firm .I need to do a little more digging so I will let you know what I find out

Helpneeded
1 månad sedan

Yea okay I would appreciate it. Thanks

1 månad sedan

anyone need any help with refunds or merchants in particular? Drop the name and I will reply when I get home from work.


I have a spreadsheet of all the top softswiss processors and can help. Drop a message anybody

1 månad sedan

Hi,How i can contact you ?

1 månad sedan

Interesting, I’ve emailed every employer at NIKO, no response, elegro support do respond, this is what they put ‘However, please note that as a technical payment service provider, we do not have direct contact with merchants or access to their operations. In this case, we kindly recommend that you contact your issuing bank for further assistance.’


my bank said they put the transaction through as a cash transaction, on my credit card so it couldn’t even be claimed back as they essentially said it’s like taking cash out at a card machine, crazy when you think about it

1 månad sedan

This is what they do - Revolut call it a "money transfer" which isn't available to chargeback under Mastercard T&C's. Its incredibly dodgy and you must report these directly to Mastercard with a full explanation. Best you can hope for is action from Mastercard against the merchant and then showing your bank that something is being done.

1 månad sedan

Did you get anything back yet?

1 månad sedan

Not yet, I’m very hoping it’ll happen next week at some point

1 månad sedan

Hi All,


Which merchants relate to DSOLPAY?


also, does anyone have info on Cobea or Inpics?


I started chargebacks on Thursday afternoon against 20 merchants, had 22 payments to Basi Via and they refunded 10 of them Thursday night. But not the rest. Has anyone had that before?

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