HemForumAllmän diskussion om spelandeQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 990)

3 646 959 visningar 19 831 svar |
2 år sedan
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1 månad sedan

im glad you got your refund, i have emailed them a few times but not heard anything back about 4 days ago, did you include anytning specific in the email, if you don’t mind me asking how much did you get refunded, i am looking around 4-5k.

1 månad sedan

As I said, it takes a bit longer than 4 days, I assume cause lots of people are reaching out for refunds. I was honest and said MCC misuse and the fact that their merchant isn’t licensed to offer its services in Germany. I also escalated to the CNB after 2 1/2 weeks of no reply from them. Patience, you’ll get it! It was around 1K for me.

swolecanuck
1 månad sedan

Great thanks. Do you have a contact for CNB or their website ?

swolecanuck
1 månad sedan

In addition to their mail and cnb did you involved other authorities or parties?

congrats for the refund hoping all the friends here get the same

Robster5
1 månad sedan

It's on Swipez complaint page on their website at the bottom. But you should wait a few weeks before contacting.

Gigig
1 månad sedan

No, just emailed Swipez and the CNB.

swolecanuck
1 månad sedan

Is the email you used for swipez


[email protected]

Robster5
1 månad sedan

yes


1 månad sedan

Jag kan inte hitta dessa återförsäljare:

Cobea - Liverpool

Cybgeu eller Cybgahabe - London

Bl dv - Bromley

Xyzloote eller Lotexyo - Manchester

Kan någon hjälpa mig???

Automatiskt översatt:
swolecanuck
1 månad sedan

Hopefully they see my emails. I emailed quite a lot since 4 days ago, I actually checked I had a few transactions on one of my banks and a few on the other for dsolpay, I have sent them all the transactions and hoping for a refund, I’ll wait a little and then contact CNB if not.

Ändrad
1 månad sedan

Vppncoe

GITLID

Play4393

WEXHYPE


All traders from London. Any info ore contact details?

1 månad sedan

Hello. Does anyone have any advice or information on these please


Ddyn

Etrn

Vel

Bigedirect

Azurepay


I played at a site which verified me on sign up but later found out the UK was on a restricted list in their terms, the casino has shut the account and ghosted me on emails, I have kept screenshots of the deposits, emails, chat transcripts etc. any advice would be really appreciated

1 månad sedan

Hey, letting you know that Swipez (dsolpay) just refunded me in full, three weeks after I contacted them. You should be good!

1 månad sedan

Hi I’m almost at week four of waiting with no luck, but I’m talking significantly more money. Did they ever contact you back or did the refund just come in?

jimmi88
1 månad sedan

Just came in with no response from them or the CNB.

jimmi88
1 månad sedan

How much are you talking, I’m about 8k across 2 accounts, no response after 5 days, since you haven’t received I’m not slightly worried. I’m not sure if I should take action now. Instead of waiting

swolecanuck
1 månad sedan

Did the CNB not even bother responding?

swolecanuck
1 månad sedan

How long ago were the payments you made, mine are from July.

jimmi88
1 månad sedan

When did you pay dsol pay? Mine are from July

1 månad sedan

How much are you talking, I’m about 8k across 2 accounts, no response after 5 days, since you haven’t received I’m not slightly worried. I’m not sure if I should take action now. Instead of waiting

1 månad sedan

I don’t want to sound rude but you need to give it a couple of weeks minimum before thinking of escalating. I’m almost 40k

1 månad sedan

When did you pay dsol pay? Mine are from July

1 månad sedan

May to September

jimmi88
1 månad sedan

dam, hope you get it back. Let me know if you receive a refund

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