Warning regarding this casino.

You can permanently close your account, but still return to play by making a deposit through Trustly as a "new" customer. This way you can bypass the bans. Even if you have requested a permanent ban related to gambling addiction. When you try to make a GDPR request from this casino, i.e. to get old conversations, they do not provide them. They either delete them, or do not even keep them in the first place. In other words, they practically violate the regulations. They take no responsibility for anything and do not admit any errors on the site. In my own experience, the customer service is very arrogant, and you do not get answers to any concerns. Hard to believe that this is an Estonian licensed casino. I have not come across a casino where they lie to the customer. In addition, I was blocked as soon as I discussed the matter. They are outright lying that no bans have been set.

Varoitus tähän kasinoon liittyen.

Voit sulkea tilisi pysyvästi, mutta silti palata uudelleen pelaamaan tekemällä trustlyn kautta talletuksen "uutena" asiakkaana. Eli pystyt tällä tavoin kiertämään estoja. Vaikka olisit pyytänyt peliriippuvuuteen liittyvää pysyvää estoa. Kun yrität tältä kasinolta tehdä gdpr pyyntöä, eli saada vaikka vanhoja keskusteluja, he eivät näitä toimita. He joko poistavat nämä, tai eivät edes alunperinkään näitä säilytä. Eli käytännössä rikkovat säädöksiä. He eivät ota mitään vastuuta mistään eivätkä myönnä mitään sivuston virheitä. Asiakaspalvelu on oman kokemukseni mukaan erittäin ylimielistä, etkä saa vastauksia mihinkään huolenaiheisiin. Vaikea uskoa, että tämä on Viron lisenssin kasino. En ole hetkeen törmännyt kasinoon missä asiakkaalle valehdellaan. Lisäksi minut estettiin heti, kun keskustelin asiasta. He suoranaisesti valehtelevat, että mitään estoja ei ole asetettu.

Warning regarding Deep Dive Tech bv casinos that includes Starsplay casino, casino Heroes, boom casino, simple casino.

They have a term that says you are not allowed to use any of their casinos If one of them IS closed due addiction. If you happen to win this term would Be used to void any of your winnings, and bets made. If you loose, then bets won't Be void and deposits totally accepted. This term is only made to be able to get all the money on both ways. This is only profit for these casinos. I haven't seen such a clear behaviour regarding making money from addiction.

Warning regarding Deep Dive Tech bv casinos that includes Starsplay casino, casino Heroes, boom casino, simple casino.

They have a term that says you are not allowed to use any of their casinos If one of them IS closed due addiction. If you happen to win this term would Be used to void any of your winnings, and bets made. If you loose, then bets won't Be void and deposits totally accepted. This term is only made to be able to get all the money on both ways. This is only profit for these casinos. I haven't seen such a clear behaviour regarding making money from addiction.

Warning regarding Deep Dive Tech bv casinos that includes Starsplay casino, casino Heroes, boom casino, simple casino.

They have a term that says you are not allowed to use any of their casinos If one of them IS closed due addiction. If you happen to win this term would Be used to void any of your winnings, and bets made. If you loose, then bets won't Be void and deposits totally accepted. This term is only made to be able to get all the money on both ways. This is only profit for these casinos. I haven't seen such a clear behaviour regarding making money from addiction.

Stay away on this site. If you have problems, IT won't get resolved.

This casino has gone a lot worse regarding responsibility. They want to benefit from addiction, as you see by looking My complaint here.

If you look any new site, this isnt IT. This casino don't care about customers. They block you from using support and dont want to give any reasonable answers. This casino is absolutely horrible.

This casinogroup is horrible. You can close every site due addiction and beg to be blocked from this group due severe addiction. Nothing is done. Even when terms says this is allowed them to do, we can all think how right it still is to make money from these sources. I think IT IS horrible to run a business like this one. I really do hope they would end this and actually start caring about The matter. They have every choice to act differently, but they dont. Please dont support casinos like these.

This casinogroup make it look like they care about addiction matters, when they really dont. You can block every site under The group due gambling addiction and ask to have a block for this whole lisence but nothing is done. They are more than happy to welcome you to use their future sites still. This group makes me so sick, one of the few groups that is ready to use vulnerable people. They could easily do differently but they only care about money. No matter where the money comes from. Stay away!

This casinogroup is horrible. You can block yourself with every casino under their group, and beg to be blocked from their every site but nothing happens. They are more than happy to welcome you to play. Even If terms allows this, we can all think is this really that responsible to do. They have same management, same owner, same support. IT would be extremely easy to set the block but they just dont care at all. This group is so sick and morally not okay. Do not support this casinogroup.

Warning to everyone! If you have an Outlook server email, for example, they won't receive it. The only email I received was Gmail. The casino's customer service also confirmed this. So if your account isn't closed within a reasonable time, or you don't get any replies to your emails, then this is probably the case. The casino won't do anything about it, even though I have provided proof. Do not use this site under any circumstances!

Varoitus kaikille! Jos sinulla on esimerkiksi Outlook palvelimen sähköposti, he eivät vastaanota sitä. Ainoa sähköposti minkä sain perille oli Gmail. Myös kasinon asiakaspalvelu tämän vahvisti. Eli jos tiliäsi ei suljeta kohtuullisessa ajassa, tai et muuten saa vastauksia sähköpostiin, niin luultavasti tästä on kyse. Kasino ei tee asialle mitään, vaikka olen toimittanut todisteet. Älkää missään nimessä käyttääkö tätä sivustoa!

Warning to everyone regarding this casino! I personally found this casino to be very reliable and responsible. This is not the case, at least not anymore. Even if you have permanently closed your account due to gambling addiction, and even received confirmation that the account cannot be reopened under any circumstances, it will still be opened. They could not care less, and they are violating their responsibility. They blocked my contact when I just wanted a clear answer to my issue. Avoid this site if you want to be treated fairly!

Varoitus kaikille tähän kasinoon liittyen! Itse pidin tätä kasinoa erittäin luotettavana ja vastuullisena. Näin ei ole, ainakaan enää nykyään. Vaikka olisit sulkenut tilisi pysyvästi peliriippuvuuden takia, ja jopa saanut vahvistuksen siitä, että tiliä ei saa enää missään tapauksessa uudestaan auki, se avataan silti. Heitä ei voisi vähempää kiinnostaa, ja he rikkovat vastuullisuutta. He estivät minun yhteydenottoni, kun vain halusin asiaani selkeän vastauksen. Välttäkää tätä sivustoa, jos haluatte saada oikeudenmukaista kohtelua!