Zdravo, drago mi je da je uspelo!
Divno je što imate toliko materijala za žalbu. Ne ustručavajte se da to pomenete i u temi žalbi, molim vas. Medijatori, ljudi iz Tima za žalbe koji posreduju u žalbama, će to ceniti.
Za sada, može potrajati neko vreme dok se zahtev ne obradi. Ne brinite, međutim; bićete obavešteni svaki put kada bude ažuriranja. Pored toga, možete proveriti status žalbe u svom profilu Casino Guru-a.
Ako imate bilo kakvih pitanja, slobodno pitajte ovde na forumu.
Hello, I'm glad it worked!
It's wonderful that you have so much material for the complaint. Do not hesitate to mention that in the complaint thread too, please. Mediators, the people from the Complaint Team who mediate the complaints, will appreciate it.
For now, it may take a while to proceed with the request on their side. Don't worry, though; you will be notified every time there is an update. In addition, you may also check out your complaint status in your Casino Guru profile.
If you have any questions, feel free to ask here on the forum.
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