Legzo Casino - opšta diskusija (strana 3)

good day! already made! But i want for everybody to know this casino use tricks!!!

Radka i have openend complaint Nick answers me every 10th day and still ask questions its one month now and casino dont know about thi complaint nick still dont understand me and ask questions

It seems you forgot to update. Allow me to do so - quoting from your complaint.

"Casino opened an account, hope they will approve withdraw FAST !!"

Some casinos block an account once the KYC (know your customer) verification is triggered. This is no trick, the casino must verify your identity and account to proceed with the withdrawal.

Next time try to scream less and be more patient, please 🙂

I'll wait for your next update. 🤞🤞🤞

Well, the summer holidays have just started, and the whole team is breaking their max limits each month. I'm sorry, but you have to be patient.

As goes for asking the questions, I'm having a hard time understanding your replies, maybe this is the reason for so many questions. He just needs to fully understand the issue - only then he can also ask proper questions to the casino to advance the complaint.

These are scammers, don't even think about making a deposit. They simply don't verify your payment method. And you can't withdraw money. Support is ignoring you. It's been three days already.

ето мошенники не вздумайте делать депозит.тупо не делают верификацию платежного средства.и ты не можеш вывести деньги.поддержка игнорит.уже три дня

Hi, did the casino say anything to you about why they don't want to verify your payment method? What method did you deposit to the casino? Is it the method in your name? Try to tell me and if you can't resolve anything with the casino, we'll see what we can do. 

Unlike betplays, this digitain clone pays people.

Galaktika N.V. trustworthy operator.

Professional gambler vouches for this site.

You have to wait 1 month if you win too much.

This is a warning on NOT to use betplays.

Did I do a good job?

Is this the limit they gave you this additional verification will take?

Have you already provided all the documents they requested, though?

If you are waiting more than 14 full days, our complaint team could intervene in your case. Just let us know, please.

I accidentally removed my post, but my problem is that they asked for 31 days for additional verification to make the withdrawal. My account is fully verified, with all the documentation and in the chat they said I could withdraw, and that it would take a maximum of 2 hours. It's been almost 24 hours and I still haven't received it. I had already made a first withdrawal of R$50, which went through in a matter of minutes, and now it's taking so long.

Removi sem querer a publicação minha, mas meu problema é esse de que eles pediram 31 dias para verificação adicional para realizar o saque. Minha conta está totalmente verificada, com toda a documentação e no chat disseram que eu poderia sacar, e que demoraria máximo de 2 horas. Já se passou quase 24h e ainda não recebi. Já havia realizado um primeiro saque de R$ 50, que entrou em questão de minutos e agora demora tanto tempo.

Okay, so could you please inform us whenever you receive any updates?

Okay, I'll keep you updated. It's been 2 days and my withdrawal is still pending. Thank you

Ok, vou manter atualizado aqui. Se passaram 2 dias e meu saque continua pendente. Obrigado

Update. After 13 days I received my balance on April 23rd. The house paid it without saying anything, because my account was verified, I didn't use any bonuses and I didn't bet the wrong way. But I don't recommend the house for the time it takes to carry out an extra analysis. I agree that it may exist, but it's a long time.

Atualização. Após 13 dias recebi meu saldo no dia 23/04. A casa pagou sem falar nada, até porque minha conta estava verificada, não usei nenhum bônus e nenhuma forma errada de apostar. Mas não recomendo a casa pelo tempo que demora para realizar uma análise extra. Concordo que ela possa existir, mas é muito tempo.

That is great you have received your money finally.

It is a long wait, I agree for sure.

Have they even explained the delay, or not a word from them?

All they say in the chat is that it's an additional check that could take 31 days. Quite an exaggeration for a verification. But I received it.

No chat dizem somente que é uma verificação adicional que poderia demorar 31 dias. Algo muito exagerado para uma verificação. Mas recebi.

Hello! It is far too much, but this time period has been very popular among casinos. Occasionally I feel they got inspired by local state offices. Though, I understand that such additional checks may involve partners outside the casino's usual scope, e.g., game providers or payment providers so I guess they prefer not to be in a rush...

Still, I hope the check won't take too long and the result will be good!

Keep us posted. 🙏