WinSpirit Casino - Pelaajan varat on takavarikoitu.

I bought free spins with a 20 cent stake for 20 euros and 100 euros were deducted at Winspirit Casino.

Ich habe freispiel auf 20 cent einsatz für 20 euro gekauft und 100 euro wurden abgezogen bei winspirit casino

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with WinSpirit Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player account accessible to you? Can you log in?
• Is the information about the game rounds you played in your game history? Does the information match your other screenshots?
• Which particular game rounds did the casino investigate?
• Were you provided with detailed round breakdowns from the casino?
• Is your game history accessible in the game itself? What results are displayed?
• Share any further evidence with me as screenshots here or send the information to my email at tomas@casino.guru

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas