Kingmaker Casino - Pelaajan kotiutus viivästyy Kingmaker Casinolla.

Complaint about Kingmaker Casino

Hello,

I would like to file a complaint against Kingmaker Casino.

On July 16, 2026, I requested a payment of €500. However, the money has not yet arrived in my bank account.

I contacted customer service several times. I was told that my payout had been prioritized. Nevertheless, I still haven't received the money.

I request that you investigate this case and help me receive my payment as quickly as possible.

Thank you for your support.

Best regards

[Redacted]

Beschwerde über Kingmaker Casino

Hallo,

ich möchte eine Beschwerde gegen Kingmaker Casino einreichen.

Am 16.07.2026 habe ich eine Auszahlung in Höhe von 500 € beantragt. Bis heute ist das Geld jedoch nicht auf meinem Bankkonto eingegangen.

Ich habe den Kundenservice mehrfach kontaktiert. Mir wurde mitgeteilt, dass meine Auszahlung priorisiert wurde. Trotzdem habe ich das Geld bis heute nicht erhalten.

Ich bitte Sie, diesen Fall zu untersuchen und mir dabei zu helfen, meine Auszahlung so schnell wie möglich zu erhalten.

Vielen Dank für Ihre Unterstützung.

Mit freundlichen Grüßen

[Redacted]

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila