DivaSpin Casino - Pelaajien kotiutukset viivästyvät.

Hello, I have made 3 withdrawals.

On April 19th, 20th, and 21st, 2026, €500 per payment was due. Nothing has arrived yet. When I contact them, they tell me to be patient. These weren't my first payments. I would appreciate your support.

Hallo habe 3 auszahlung getätigt.

Am 19,20 und 21.4.2026. 500€ pro auszahlung.Bis jetzt ist nichts eingegangen.wenn ich sie anschreibe sagen sie ich möchte noch geduldig sein.diese auszahlung waren nicht meine ersten auszahlung. Wäre schön wenn ich eure unterstützung bekomme.

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Dear schrauber,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?
• Could you please share screenshots of your pending payout requests and you recent correspondence with the casino as evidence of the incident? My email is tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Hello, I have received my money. Regards

Guten Tag ,ich habe meine Geld erhalten.M.f.G

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear schrauber,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Tomas