22bet Casino - Pelaajan kotiutus on viivästynyt ja varojen kerrotaan olevan estetty.

Profile id 631453745.

Casinoguru team,

Myself a VIP player on 22bet casino, i use to play here since long.

On 4th july 2025 i made a withdrawal of 65000 which was shown successful and my bank has not recieved it till date.

I have provided my bank statement and an official bank communication in which it is clear that given transaction details from 22bet does not belong to my bank.

Since last 22 days i am continously trying to connect them in all ways but theu have cheated me with fake transaction details.

Why fake transaction details:

In india any bank transaction consist of 12,14 and 16 digit utr number where 22bet is giving 10 digit utr which is not at all possible in indian banking.

Giving them all the proofs multiple times with latest bank statements and bank communications,

They are still not able to give me my withdrawal.

22bet is clearly scamming vip players by doing withdrawal scam and blocking money of withdrawal.

I request casino guru to take strict actions against this scamming casino where noone from chat support will provide any information.

Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about the issue you're experiencing. To better understand your situation, may I kindly ask a few clarifying questions:

• Have you made any successful withdrawals from this casino in the past?
• Did you select the same payment method for this withdrawal as you previously used for deposits or earlier withdrawals?
• When submitting your withdrawal request, did you enter your bank account number manually?
• Do you have any screenshots or payment confirmations from the casino that show which account number you entered and which account number the funds were sent to?

Please note that it is the player’s responsibility to ensure that all banking details provided during the withdrawal process are accurate.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Important Notice: Casino.Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino.Guru and requests such information, do not share anything with them.

All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.

If you notice anything suspicious, don’t hesitate to reach out to us directly.

Thank you for your patience, and stay safe.

Dear casino guru team,

As i said i am a vip member since long,

1)Have you made any successful withdrawals from this casino in the past?

Yes. But 1 out of 10 withdrawal go like this.

2)Did you select the same payment method for this withdrawal as you previously used for deposits or earlier withdrawals?

Yes.

3)When submitting your withdrawal request, did you enter your bank account number manually?

Ye and it was absolutely right and perfect.

4)Do you have any screenshots or payment confirmations from the casino that show which account number you entered and which account number the funds were sent to?

Yes i do have. And the POP(proof of payment is a fake document as utr numbwr is of 10 digit which is impossible in indian banking system.

In india any utr consist of minimum 12 digit to maximum 16 digit.

Please forward me all the communication between you and the casino regarding the lost transaction at veronika.f@casino.guru. Thank you for your cooperation.

Dear Nd3108,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.