betmaster-ongelmat Nosta (sivu 9)

Hi , I have a problem with withdrawal in Betmaster , can you help me ?

Hello,

what has happened? Let us know so we can all try to help you out. 🙂

I have tried to withdraw money from my betmaster account via netbanking. From last 20 days they replying me that netbanking is not available for withdrawals and it will be available soon. But from 20 days still problem is not solved. And in chat there are not giving any contact details of authorised person of betmaster or their payment provider. Ther are talking like they are not responsible for this.

Hello,

frankly, the casino is most probably not responsible for this situation. Their payment provider may face some local issues. I'd try to come up with a different payment option available to you. Have you asked the casino, I wonder?

This issue is there form 2 months. They always reply that the issue will be solved soon. And they also not giving any contact no of payment provider so we can ask streight to them that how much time it will take fmto resolve this issue

And if payment provider have issue for withdrawal then why they do not have issue for deposite. Deposite is successfully accepted by them

Have you asked them for a different payment option available to you?

This is the most important thing at the moment, if I may say.

I checked user reviews and it seems that other player were told the same.

I suggest that if the casino can't offer you solution, you should submit a complaint. At least we will know whether there is truly some problem with the payment provider.

Please use this link: https://casino.guru/complaints/create

This casino is the worst i ever played. I bought bonuses from slots (sweet Bonanza, sugar rush etc). The balance was reduced but the winnings didn't showed in the balance. If you want to withdraw money they make it very difficult. I didn't manage so far to withdraw any money. The support does not respond to your actual question. I believe that this cazino is a scam

Hello Traianos1985,

please note my answer here.

Hello, I also ran into the same problem, I always deposited with Mastercard card, I mainly play sports bets, now I won around 10500€ and I would like to withdraw them, their card withdrawal limit is 500€, but on the first withdrawal made, after 3 days they refused me the withdrawal and the money returned to the gaming account, I kindly ask for your help. I am regularly registered and verified on betmaster.

Buongiorno, anche io mi sono imbattuto con lo stesso problema, ho sempre depositato con carta Mastercard, gioco principalmente alle scommesse sportive, adesso ho vinto circa 10500€ e vorrei prelevarli, il loro limite di prelievo con carta è di 500€, ma al primo prelievo effettuato, dopo 3 giorni mi hanno rifiutato il prelievo e i soldi sono ritornati sul conto gioco, vi chiedo gentilmente un aiuto.Sono regolarmente registrato e verificato su betmaster.

Hello, kindly check the reply here.

Hello.

The online casino is very attractive because of the promotions it offers, but every time I want to withdraw winnings, they are returned to my account after 24 hours.

I have to contact support so that they can give me a solution and after many attempts they finally make my withdrawal effective to my bank account.

The question is: is this situation normal or do I already have to distrust this casino.

My bets are strong, weekly he attacked between 20 and 30 thousand Mexican pesos.

Hola.

Es muy atractivo el casino en línea por las promociones que ofrece, pero cada vez que quiero retirar ganancias estas me las regresa a mi cuenta después de pasar 24horas.

Tengo que comunicarme a soporte para que me den una solución y después de muchos intentos por fin hacen efectivo mi retiro a mi cuenta bancaria.

La pregunta es: es normal esta situación o ya tengo que desconfiar de este casino.

Mis apuestas son fuertes, semanalmente le agredió entre 20 y 30 mil pesos mexicanos.

Hello,

I'd say that it is normal that player needs to consult issues with the casino from time to time. Would be great if the chat operator is still at your disposal, but sometimes, it takes some time. The main point is whether the issue was successfully solved and the player feels satisfied.

Did you🙂?

Good afternoon,

I have been having trouble withdrawing on Betmaster since around February 22nd. First they told me that it was the payment provider, then they told me that I had to go through a verification process, which they already accepted, but when I wanted to withdraw, they rejected my withdrawal. Now he simply tells me to wait, to be patient, that his specialized department is looking at the case, but it is very frustrating because almost a month has passed and there is no solution. Someone tell me what can I do please, I'm desperate

Buenas tardes,

Estoy teniendo problemas para retirar en Betmaster desde el 22 de febrero aproximadamente. Primero me dijeron que era el proveedor de pagos, luego me indicaron que tenía que pasar por un proceso de verificación, el cual ya aceptaron, pero cuando quise retirar me rechazaron el retiro. Ahora simplemente me dice que espere, que tenga paciencia, que su departamento especializado está viendo el caso, pero es muy frustrante porque ya ha pasado casi un mes y no hay solución. Alguien que me diga qué puedo hacer por favor, estoy desesperada

Hey there!

It's good you came here, I believe the casino should be able to complete the payment or at least explain the issue within a month. Because of that, I would say, you should submit a complaint - just click this link.

You may also find this guide handy - it explains what you should expect along the way.

Good morning how a problem with betmaster I basically have 700 euros to withdraw they asked me to review the account I sent them everything they wanted and for 25 days they say they are checking

these are their always the same answers.. can you help me?

Buongiorno how un problema con betmaster praticamente ho 700 euro da ritirare mi hanno chiesto la revisione del conto gli ho mandato tutto quello che volevano e sono 25 giorni che dicono stanno controllando

queste sono le loro risposte sempre uguali .. mi potete aiutare ?

I can see that you have submitted a complaint regarding this issue, and our team has already started working on it.

Please be patient, and we will investigate the matter. Hopefully soon there will be a resolution to the whole situation.

Have you ever had a successful withdrawal at this casino before?

Yes always withdrawn without problems on December 2nd they asked me to verify the account I sent everything and to this day they still haven't let me know anything always the usual evasive answers and a banal excuse for not allowing you to withdraw your money

Si sempre prelevato senza problemi il 2 dicembre mi hanno richiesto la verifica dell’account ho mandato tutto e ad oggi ancora non mi fanno sapere niente sempre le solite risposte evasive e una banale scusa per non permettere di prelevare i propri soldi

I hope our complaint team will be able to get in touch with the casino after the holidays.

I will keep my fingers crossed for you to get the whole explanation soon.

I have actually been asking for more than a week to intervene because bermaster usually closes the account and access without any concrete reasons just to avoid paying!!

Veramente è più di una settimana che chiedo di intervenire perché bermaster è solito chiudere il conto e l’accesso senza motivazioni concrete pur di non pagare !!