3 månader sedan
Om du vill diskutera något relaterat till Monaco Jack Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Monaco Jack Casino – generell diskussion
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3 månader sedan
I’d avoid this one.
non existent Live chat/support, just a buggy AI that won’t transfer you to a human.
support email address also doesn’t respond.
winnings from bonus spins just not showing up in your balance or cancelled without you doing so.
3 månader sedan
Hmm, I wanted to ask what the reason was for the bonus winnings being canceled, but if they don't reply and don't tell you anything, then you probably don't know either. Did you try to find out for yourself if you might have broken something? Did you have a chance to withdraw money here?
3 månader sedan
Hmm, I wanted to ask what the reason was for the bonus winnings being canceled, but if they don't reply and don't tell you anything, then you probably don't know either. Did you try to find out for yourself if you might have broken something? Did you have a chance to withdraw money here?
3 månader sedan
Well yes I’ve sat in the live chat for hours waiting on somebody, nobody comes and they don’t answer emails. Can’t do much else
3 månader sedan
It occurred to me that if you don't know anything and no one is responding, you could try filing a complaint with us.
If they took your winnings and you feel that it was unfair, and especially if no one is saying anything, then it's probably not right.
So I would probably try this route.
3 veckor sedan
I’ve had and I’m still having a very positive experience with Casino Monaco Jack. I don’t really understand why some people complain, because every time I’ve used the live chat, the support agents have replied quickly and have always been very friendly.
I’ve been registered for one month and my account is verified. My documents were approved within 24 hours, and I was even able to make a withdrawal without any issues!
Overall, I’m really happy with them! 🙂
SvaraCitat1
2 veckor sedan
Thank you for joining us here. I'm glad your experience was a positive one. 🙂
Did you know you can submit your own casino review? Just in case you were interested: https://casino.guru/casino-reviews#/reviews/create
One thing, though: may I know which payment option you prefer for withdrawals? 24 hours for approval sounds great. Hence, I would like to know which payment option works so well for you.
14 timmar sedan
Jag förstår inte den dåliga recensionen ovan. Supporten är tillgänglig med bara ett klick, och det är inte AI. Min KYC slutfördes till och med helt i livechatten, och nu håller jag på att ta ut 100 euro.
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