HemForumAllmän diskussion om spelandeQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 844)

3 647 809 visningar 19 835 svar |
2 år sedan
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Anonymized960 raderade inlägget.
4 månader sedan

Hi wondering if anyone can help sent an email a few hours ago regarding KTM/kryptonim and surprisingly they replied within a few hours but unfortunately declined my refund, is there anything else I can do?

Calster03
4 månader sedan

What did you put etc and what did they say? Maybe they have given out too many refunds

Kelly1234
4 månader sedan

Hi please see below what I sent thanks


Hi, I am requesting a refund on a transactions made through your payment method, that then went to gambling sites. Please let me know what information you need from me. If I don't hear from you in the next 7 days I will contact my bank to escalate a dispute.

Ändrad
Kelly1234
4 månader sedan

They sent this back


Dear Customer,


thank you for your email. Please be informed that cryptocurrency transactions are irreversible, and we are unable to retrieve funds once they have been sent.


You have interacted with our checkout widget and explicitly approved our platform's terms and conditions by placing an order to exchange fiat currency for cryptocurrency. We maintain a record of your transactions, including confirmations that you authorized by your banking institution to debit your account. The transaction details were available for your review before authorization. It remains the customer’s sole responsibility to verify the accuracy of any payment made via their bank account or over the internet. 


We do not facilitate payments to third parties, and our contractual relationship exists solely with the client interacting with our platform. As a customer, you instructed us to debit your bank account and process the purchase of cryptocurrency, which was subsequently delivered to the wallet address you provided during the checkout process. It was your responsibility to verify and confirm these details before authorizing the transaction through your bank. If the wallet address used for the transaction was provided to you by a third party, please note that we are not responsible for verifying the nature of that third party or the accuracy of the provided payment details. We rely on customer instructions and their declaration of control and interest in the specified wallet address. 


After reviewing your case, we must respectfully decline your request for a refund. The transactions you authorized were executed in full compliance with your instructions and our Terms and Conditions available on our website. Kryptonim Sp. z o.o. has fulfilled its contractual obligations, and we established that no grounds exist for the requested refund of the exchanged funds.


Kind Regards,


Kryptonim Customer Support

Anonymized960
4 månader sedan

Yes with bank chargeback only

Casino1legale2team
4 månader sedan

Got to be some guy on here kidding on there an official legal team its sad trying to make money out of misery

Anonymized960 raderade inlägget.
Anonymized960
4 månader sedan

All you need is on here no need to ? you just get the bank to raise the chargebacks no other secret methods bud using all that has went before on here

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Anonymized960 raderade inlägget.
Anonymized960
4 månader sedan

Yes I said it was gambling to the bank from the start

Calster03
4 månader sedan

Email them and say you will take further legal actions and take them to court

Salamasalama
4 månader sedan

Would you have an email to that effect I could send them? Thanks

Calster03
4 månader sedan

Give me your email address

I will write an email for you and send you

you can then copy paste and send it

Neustart
4 månader sedan

This is dsol pay email address the merchant E000 is also them I found from forum [email protected]

Salamasalama
4 månader sedan

Do I just put my email address on here? Sorry new to all this

Calster03
4 månader sedan

Yes do it then I will copy it then you can delete it

Calster03 raderade inlägget.
Salamasalama raderade inlägget.
Salamasalama
4 månader sedan

Brilliant thanks

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